Monitor project progress, ensuring milestones were met while maintaining high standards ofquality control.Improve overall team performance through the establishment of clear roles, responsibilities,and expectations for each member during the project/event execution phase.Evaluated existing plans, processes and planning services to identify opportunities forimprovement.

Collaborate with leadership team to determine sound requirements and efficiently set up equipment accordingly.Perform load-in & out of audio/visual equipment weekly.Assisting audio crew by setting up, testing, and adjusting backline equipment for weekly services.Troubleshoot any issues both onstage and offstage during live sessions.Maintaining and repairing of sound and stage equipment when required.Organize, arrange, and lead music for worship services with groups of musicians.

Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.Established team priorities, maintained schedules and monitored performance; increasing team productivity by 20%.Stayed up-to-date with industry trends, algorithm updates, and emerging technologies, growing our client's conversions on average 40-50%.

Presided over event logistics and operations, including support staff, vendor services and volunteers.Coordinated schedules and timelines for all events.Provided assistance to band(s), averaging 3-5 bands per event.Performed load-in & out of all sound/lighting/visual equipment.Assisted audio & lighting crew by setting up, testing, and adjusting equipment.Troubleshoot any issues both onstage and offstage during live sessions.Evaluated existing plans, processes and event planning services to identify opportunities for improvement.

Attended meetings and participated in the assessments of current research projects Maintained equipment in good working order Recorded data and maintained source documentation following IRB documentation practices. Oversaw student participants through obtaining informed consent and preparing questionnaire studies. Programmed and edited database collection forms and questionnaires through computer programs