Dylan Mccutcheon Email & Phone Number

An aspiring accounting and business student with a passion for accounting/auditing. Seeking to to develop these skills further in a real industry setting and contribute to a dynamic team, beginning my career in the industry.Honesty and ethical integrity are fundamental to my character, guiding my actions and decisions and ensuring that I consistently uphold high standards of trustworthiness and responsibility in all professional and personal interactions and intend to make it a core part of my professional identity as an auditor.

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  Part-Time Customer Service Representative

  Stiltec Pty Ltd

  Mar 2020 - Present

  Working 3 days per week at Stiltec an Australian-owned pharmaceutical company specializing in manufacturing solutions for age-related eye diseases. Reference available on Request.Primary responsibilities:· Customer service· Warehouse management· StocktakingKey Achievements· Training new recruits: Assisted in the training process helping new hires understand the processes and systems.· Played leading role during organisational change when adopting new customer service systems· Product knowledge: Answering technical questions about multiple products.· Customer service skills: Keeping customers engaged; satisfied and problem-solving customer issues. Customer satisfaction rose by 15 points since I started working.· Stock taking: Responsible for quarterly stock-taking activities.· Flexibility: Always available to cover for the absence of other staff.· Proficient use of Microsoft Office.