Dylan Mcdonald Email & Phone Number

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom

This position allowed me to communicate and work with the company director while continuing my studies. at this stage it became more about developing a strong E-commerce foundation, improving the SEO, Data collection and analysis. This set the foundation for the pandemic, where I helped the company shift 90% of its sales online thus decreasing overheads and eliminating overbookings. helping extend the reach of the company and the overall client base while establish itself as a major name in tourism.Key Reasonability’s Supported and maintained the ICT infrastructure, providing remote and onsite support if necessary. Would both remotely and onsite assist with the implementation of different software's and hardware to both the external hand held devices and the internal systems. Continued to enhance the website helping to develop into a larger better constructed e-commerce system, improving the website and establishing a digital ticketing system improved for the customers and the company. This was essential for adapting to the pandemic, 90% of the total ticket sales were moved online. This greatly increased the efficiency of the company, allowing them to track the customers, collect and analyse data and allow appropriate responses minimizing overheads and expenditures.Consulted and collaborated with the director, shareholders about the direction and improvements that can be constantly made to the company. I would find suitable 3rd party companies, establishing a relationship for any need that the company has.

Liverpool, England, United Kingdom

I was put in charge of a tourism companies technological redevelopment and growth. This started with the redevelopment of the company website. I communicated with the company director and graphics designer until he left, at which point I learned how to use the necessary adobe tools to handle the project on my own. Helped move the physical data storage methods digital, testing different database software’s to find the best fit. Constructed and implemented a network topology, improving the security and creating levels of disaster prevention. Designed and spearheads projects working with different departments managers to improve overall productivity.Key Responsibilities Analysing all the technical aspects of the company in use and designing and implementing projects to overhaul the system to a more modern approach. Collaborating with each department, greatly increasing efficiency and productivity throughout the company.Designed and implemented a network topology and disaster prevention protocols, remodelling and rewiring the office to current standards. Helped develop and implement database systems to correctly track, store and transfer all current data.Collaborated with the company director and shareholders on how to establish a good foundation for future growth. I would design and deliver project for these them spearheaded there implementation, working with 3rd parties and on my own. Helping establish itself in Liverpool tourism.Took over the redevelopment of the company website and online platform and continued to work closely with the contracted graphics designer. When he left and the company couldn’t find a replacement, I took it to learn all the necessary software’s to replace him. Worked closely with each department to develop user friendly systems that would meet there need, then train them on the procedures and how to use correctly.

Liverpool, England, United Kingdom

Key Responsibilities Working directly with Client and customers, focusing on problem solving any issues that arise.Meet with third party Vendors, to collect sales and maintain good relationships.

Liverpool, England, United Kingdom

With the foundations previously set the rest of the internal system needs to be overhauled. Providing a more on need basis. I would collaborate closely designing improvements. later helping move to a more automated system, the foundations that were set earlier helped eliminate human error. While more emphasis was put into the development of the data collection and analysing upgrades, collaborating on and off site with the company director and shareholders for future company growth.

Liverpool, England, United Kingdom

I oversaw a luxury vehicle chauffeur companies technological development and subsequent growth, both leading projects and implementing the foundations transferring the majority of its data to a digital platform. This included the design and implementation of databases and data collection methods. I would also be advising the director on the future of the company, helping to implement a more modern approach with the emphasis on minimizing human error. The company while successful for many years had no electronic support, storage or online presence.Key Responsibilities Developed and implemented a back-end database to store the client’s details, booking information and any other relevant or valuable data. Designed and developed the website, while setting the foundation for future growth.Designing the workflow, protocols and procedures then trained the necessary staff.Designed and worked with the company director to redevelop the work to minimise human error and maximise efficiency. Advising the necessary hardware and software updates throughout the company.