Dylan M. Email & Phone Number

Westminster, Colorado, United States

• Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in sport or activity.
• Create an inclusive store environment where everyone feels welcome, safe, and is treated with respect.
• Assist athletes and help find the right fit for them.
• Organize and keep the sales floor looking presentable and ensure it is easy for customers to find specific items.
• Analyzed merchandise sets, replenishment and recovery processes, pricing and signing execution, etc. to ensure established presentation standards are met and maintained.
• Promote company programs, including customer loyalty program participation, warranty sales, credit card enrollment, etc.

• Maintain a consistent standard of play creates a safe and fair for all players/coaches.
• Development of communication with coaches and players.
• Diffuse conflict when talking with coaches, players, and spectators.
• Mentored and developed entry-level and fellow officials.

Windsor, Colorado, United States

• Created graphics using Adobe Photoshop for social media/web postings.
• Created interactive activities for fans at games.
• Prepared the playing surface for games including conversion of soccer field to baseball field and back, set up for batting practice.
• Met with clients to discuss partnership deals.
• Assisted with production of in-game show (Music Operation, Clock and Scoreboard Operation, and Digital Ad Banner Displays).

Frederick, Maryland, United States

• Created graphics on Adobe Photoshop for social media/web postings.
• Managed incoming calls regarding tickets and guest service-related questions.
• Interacted with social media team, offering suggestions to expand social media reach.
• Delivered promotional materials to local businesses to promote upcoming events.
• Assisted with production of in-game show (Music Operation, Clock and Scoreboard Operation, and Digital Ad Banner Displays).
• Contributed to significant revenue growth through active involvement in sales operations and marketing initiatives.

Bachelor'S Degree, Sport Management

Activities and Societies: Club hockey team

Bachelor'S Degree, Sport And Fitness Administration/Management