Dylan Michael Email & Phone Number

Abbeville, Al, Us

Abbeville, Al, Us

Marietta, Georgia, Us

• Achieved the 8th highest growth in commodity sales in my territory during my first year• Sold to a diverse customer base including national big box stores, lumberyards, cabinet shops and industrial customers• Built and maintained relationships with purchasing agents and key contacts within businesses• Helped customers sell to builders and contractors• Led product knowledge sessions to educate and train customers on new products• Successfully integrated new products to an already diverse line

• Sold to customers consisting of home builders and contractors• Added an additional inventory turn for 2016• Lowered “D” stock by 7% with creative promotions and sales contests• Implemented several processes and controls to improve inventory management and decrease write offs by $12,000• Boosted 2016 profit 4% over previous year by upselling and improved purchasing• Managed staff of 7 branch employees and 3 outside salesmen• Accountable for the daily operations of the branch including but not limited to: P&L management, sales management, inventory management, personnel acquisitions and terminations, fleet management and accounts receivables• Trained and coached employees on different sales approaches and tactics on windows, doors, shingles and many other types of products

Richmond, Virginia, Us

• Received Huntsville branch highest audit score in five years, 84.9% by increasing efficiency and improving on branch processes and operating procedures • Helped to lower branch stock adjustments by $10,000 from previous year by implementing new standards and higher focus on risk and control• Earned score of 91.7% on yearly Inventory due to constant focus on inventory management• Managed branch staff of 5 employees, entrusted with day to day staff management and conducting year end talent and performance reviews for all direct reports, as well as interviewing and hiring new employees• Monitor all branch operations, including warehouse processes and inventory• Responsible for overall profitability, operations, and performance of the branch• Maintain and reconcile branch checkbook • Review accounts receivable to monitor and collect on accounts• Determined appropriate pricing levels for customers • Negotiated special deals and rebates with vendors to achieve sales goals

• Responsible for client acquisition through marketing and networking• Educated homeowners on different types of products • Helped drive sales through negotiations and client education leading to increased profits and customer satisfaction• Responsible for managing end-to-end sales process including closing of all sales• Determined eligibility of damage to be approved by insurance • Oversee and ensure entire job is completed properly • Meet with the contractor to ensure proper installation and professionalism

• Certified as a BWW Manager training store • Trained 15 full time salaried managers• Opened brand new BWW • Hired, trained and managed brand new staff of just over 200 employees• Opened at over $100,000 a week in sales for the first month• Maintained sales at over a $3 million per year rate since opening • Managed costs and labor daily to ensure maximum profit• Promoted and coached customer service and satisfaction as #1 goal• Ensured that all hourly employees and other managers were up to date on new procedures and processes from corporate as well as our franchise owners. • Instilled our owners strategy and culture on all employees• Achieved an overall GEM score (BWW measure of customer satisfaction) in the top 10% of company every month since opening in March of 2011 • Created and maintained food order guides • Set pars and placed all liquor orders• Controlled costs and prepared reports

Us

• Managed entire restaurant• Responsible for proper staffing and controlling costs and labor• Handled and counted all cash sales and deposits for the day• Coached servers on ways to improve sales and efficiency• Promoted team atmosphere and helped servers work better together • Constantly engaged customers to ensure proper customer service• Learned to work and excel in high pressure situations• Trained new employees • Participated in and won numerous sales contests• Top 15% of company in server sales and tip percentage