Deliver exceptional technical support, managing incoming calls, tickets, and resolving diverse IT issues within a dynamic healthcare setting. Facilitated smooth onboarding/offboarding processes for new and departing employees. Collaborated effectively with cross-functional teams to troubleshoot and resolve technical challenges, contributing to system efficiency improvements. Proficient in IT service management tools, adept at conveying technical concepts, and skilled in computer systems and networks.

Provide outstanding customer service with side-by-side selling while using the Ipad to provide tools for myself, and the customer to see. A Mobile Expert helps customers with any purchases, questions about their account, information on any new products, troubleshooting and many more problem solving tasks.

I use my customer service skills to help drivers with their routes, collaborating with other team members in order to complete these tasks. This job works on skills such as customer service, teamwork, and problem-solving. I also helped with solving problems on the laptop that needed specialized training to use certain tools

Ensure the safety of the public while dealing with large buses, trucks, and cars coming in and out of a parking lot. Daily requirements for this job included communicating using walkie-talkies, signaling buses for parking and backing out, controlling pedestrian walkways, providing customer service and guidance, and other similar tasks.