Dylan Morris Email & Phone Number

Australia

Leader of a personal injury (CTP) claims team. Purposeful leadership and direction to create a high performing team environment, providing oversight and management of operational/strategic activities in line with divisional objectives.Ability to manage positive relationships to co-ordinate activities; meet and maintain required standards and demonstrate continuous improvement in the execution of all business processes and initiatives.Leadership through role modelling, consistent coaching at all levels to strengthen skills and productivity; and drive activities that build team engagement and employee satisfaction.

Brisbane, Qld, Australia

Provide specialist claims advice for the authorisation and approval of complex claims matters requiring claims experience and expertise to arrive at the correct course of action.Side by side technical coaching and mentoring to team members to help share knowledge, ensure sound decision making, build technical capabilities and improve performance.

Brisbane, Australia

Responsible for proactive management of a large portfolio of complex CTP claims in accordance with legislative, regulatory and procedural guidelines to achieve cost effective and timely claim resolutions.

Management of CTP Claims in compliance with legislative obligations and industry standards. Implementing best practice claims management strategies encompassing compliance, liability, rehabilitation, assessment of damages and negotiation.Effective negotiation skills ensuring positive outcomes for all stakeholders involved in terms of functional recovery and successful settlement outcomes.

Responsible for providing claim specific support to claims management staff encompassing drafting of correspondence, enquiry calls, filing, requesting and disclosing evidence, actioning payments and preparing briefs to medical experts and defendant solicitors.

Required to manage and prioritise claim payments to ensure minimal turnaround times.Responsible for management and distribution of incoming and outgoing mail for CTP claims.Undertook post settlement process of claims, including liaising with relevant governing bodies to obtain statutory clearances and to ensure accurate data entry.Delivered high standards of professionalism by providing efficient customer service to internal and external customers.

Bachelor Of Laws (Llb)

Diploma Of Personal Injury, Insurance

Education record

Education record