Dylan Morrison Email & Phone Number

Glasgow, Scotland, United Kingdom

A service support post within Grand Circle’s Overseas Adventure Travel (OAT) division, the largest marketer of international travel to North Americans over 50, coordinating the logistics for one of the company’s highest-grossing products - the Scotland tour - with close to 100 departures over the season.- Implemented key office structures for supply procurement and facilities management, improving operational efficiency.- Cultivating strong client and trade relations with hotels, vendors, and travelers, enhancing service quality and satisfaction.- Prescreening for hiring Tour Guides and overseeing training logistics.- Management of accountancy and salary payments to tour guides throughout the season, ensuring timely and accurate compensation.- Overhaul of regional data management and administrative processes, enhancing data accuracy and accessibility.- Proficient use of Amadeus for efficient airline reservation management and logistical planning.

Glasgow City, Scotland, United Kingdom

Since establishing my media brand in 2017, I am proud to have had continual success within the industry and growing my client base internationally. Working largely within commercial and PR , I have an acute understanding of key brand development need and the importance of maintaining strong positive relations. Currently represented by 2 internationally renowned press agencies: my work has been featured in publications across the globe.With over 8 years experience in the aviation sector, and numerous flying hours under my belt, I have developed an extensive knowledge of aviation PR and marketing needs wile collaborating with airlines and key stakeholders. My partnership with Loganair, the UK's largest regional airline, has played a key role in establishing a strong recognisable brand following the airline's separation from franchise partner Flybe.Since 2017, I have fostered a key partnership with the Vanguard World team - which I joined as their youngest ambassador - representing an international company known for producing high-quality photography equipment. This role has allowed me to further deepen my knowledge of the photography industry, engaging and providing educational coaching to a diverse audience.In 2024, I was honored to be a guest speaker at the Photography Show, the largest event of its kind in the UK. I led an education presentation to over 100 attendees and hosted several equipment demonstration sessions over the four-day event.

Edinburgh, Scotland, United Kingdom

In this project management role within the Public Health department at NHS Lothian, I established and managed processes for individuals seeking exemptions from COVID vaccination due to various medical reasons. I coordinated case management, oversaw complaints, and reported to Scottish Government colleagues. I was later entrusted by the Deputy Director to provide administrative support to the Head of Population Health for Lothian and the Health Intelligence team.- Key project lead for COVID exemption certification process, ensuring efficient triaging and compliance with public health guidelines.- Overhauled corporate minute-taking procedures, enhancing consistency and efficiency across the healthcare department.-Collaboration with various stakeholders, including government officials and healthcare professionals, to ensure smooth communication and reporting- Maintained accurate records and documentation for reporting purposes, contributing to the overall effectiveness of public health initiatives.- Lead officer for Flu/COVID & Health Intelligence coordinating administrative support to consultants.

Inverness, Scotland, United Kingdom

A senior role managing the day-to-day service support operations for the school: serving as the heart of daily operations to ensure the smooth running of educational activities.- Oversight of daily service support operations, acting as the control center for school functions and contributing to an efficient educational environment.- Accurate management of pupil and staff records ensuring compliance with regulations and data protection standards.- Maintained comprehensive records of school finances, completing banking documentation and overseeing financial transactions.- Facilitated the enrollment process for new pupils, enhancing the school's intake procedures.- Supervised and provided clerical support to staff, fostering a collaborative and productive work environment.- Managed reception duties, school diary, and mailbox, ensuring effective communication within the school community.- Ensured building security, implementing ‘Lockdown’ procedures when necessary to safeguard students and staff.- Administered various systems, including SEEMiS, Integra, ScotXed/SQA Examinations to streamline operations and maintain accurate records.

Inverness, Scotland, United Kingdom

In this dynamic role across two busy retail locations in Inverness, I managed day-to-day shop operations and drove sales during the peak tourist season. My strong customer relations skills were instrumental in creating a welcoming environment and fostering loyalty among diverse clientele.- Achieved top performance as the leading sales associate in Timberbush tours and Harris Tweed categories, consistently exceeding sales targets.- Acted as a company ambassador, providing exceptional service to a diverse range of customers, including non-native English speakers, enhancing their shopping experience.- Led the training and coaching of staff in the main store, sharing best practices to improve overall team performance.- Assisted in the smooth operation of shop activities, contributing to an inviting and well-organized retail environment.

Inverness, Scotland, United Kingdom

In a volunteer role, I gained valuable insights into operations management and leadership within a primary education setting. My perseverance and hard work ethic lead to a successful interview when a full-time post was advertised.- Successfully procured and designed the school sports kit, fostering school spirit and promoting a sense of community among students.- Assisted in classroom activities, engaging with students and supporting teachers in delivering effective learning experiences.- Led school excursions, ensuring safe and enriching experiences for students while managing logistics and group dynamics.

Inverness, Scotland, United Kingdom

On the back of local industry success, I played a pivotal role in enhancing the club's PR and social media presence, collaborating closely with senior leadership and sponsors.- Contributed to the overhaul of the club’s social media content, increasing engagement and visibility.- Captured high-quality images during home games, VIP lounges, and special events, ensuring a comprehensive visual record of club activities.- Captured high-quality images during home games, VIP lounges, and special events, ensuring a comprehensive visual record of club activities.- Worked directly with club leadership and sponsors to align photography with branding and promotional initiatives, enhancing the club's image.