Dylan Shore
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Dylan Shore Email & Phone Number

Escalation Engineer (L3) at Check Point Software
Location: Haifa District, Israel 6 work roles 1 school
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Current company
Role
Escalation Engineer (L3)
Location
Haifa District, Israel
Company size

Who is Dylan Shore? Overview

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Quick answer

Dylan Shore is listed as Escalation Engineer (L3) at Check Point Software, a with 8221 employees, based in Haifa District, Israel. AeroLeads shows a matched LinkedIn profile for Dylan Shore.

Dylan Shore previously worked as Technical Support Engineer - Tier 3 at Check Point Software Technologies Ltd and Technical Support Engineer at Check Point Software Technologies Ltd. Dylan Shore holds Health And Physical Education/Fitness from Algonquin College.

Company email context

Email format at Check Point Software

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Check Point Software

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Profile bio

About Dylan Shore

Combining my technical knowledge and extensive experience with customer support to provide an unmatched customer experience while I serve as a Technical Support Engineer.Starting my journey in high-tech as a native English-speaking Oleh Chadash.

Current workplace

Dylan Shore's current company

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Check Point Software
Check Point Software
Escalation Engineer (L3)
Haifa District, Israel
Website
Employees
8221
AeroLeads page
6 roles

Dylan Shore work experience

A career timeline built from the work history available for this profile.

Technical Support Engineer

Tel Aviv, Israel

• Troubleshoot and implement solutions to enterprise VPN environments• Live solution implementation via remote sessions for critical issues• VPN debug review using knowledge of networking and proprietary software• Communicating with escalation teams and R&D to implement fixes for software bugs• Created standardized communication templates to be used teamwide

Aug 2022 - Jun 2023

Customer Experience Administrator

Gotit Social Shopping App

Israel

• Tailored the customer-store interaction experience to the specific clientele• Processed orders across multiple shopping platforms• Analyzed sales to reduce the potential of fraudulent purchases

Dec 2021 - Jul 2022

Inbound Customer Service Representative

Td

Ottawa, Ontario, Canada

· Consistently met sales requirements while adhering to strict time-related metrics while not compromising the customer experience· Constantly adapted to customer requirements on a per-call basis while providing easy-to- understand solutions to financial issues

Nov 2017 - Aug 2020

General Manager

Trusty Wagon

Ottawa, Ontario, Canada

• Operated all facets of the business from customer-facing dispute resolution to back-end paperwork, bookings, and invoicing• Created and implemented dynamic training/safety training for new employees • Created relationships with local businesses to provide regularly scheduled services• Organized and dispatched multiple moving crews throughout Ottawa simultaneously• Organized and ran various marketing campaigns and strategies

Apr 2019 - May 2020
Team & coworkers

Colleagues at Check Point Software

Other employees you can reach at checkpoint.com. View company contacts for 8221 employees →

1 education record

Dylan Shore education

  • Algonquin College
    Algonquin College
    Health And Physical Education/Fitness
FAQ

Frequently asked questions about Dylan Shore

Quick answers generated from the profile data available on this page.

What company does Dylan Shore work for?

Dylan Shore works for Check Point Software.

What is Dylan Shore's role at Check Point Software?

Dylan Shore is listed as Escalation Engineer (L3) at Check Point Software.

Where is Dylan Shore based?

Dylan Shore is based in Haifa District, Israel while working with Check Point Software.

What companies has Dylan Shore worked for?

Dylan Shore has worked for Check Point Software, Check Point Software Technologies Ltd, Gotit Social Shopping App, Td, and Trusty Wagon.

Who are Dylan Shore's colleagues at Check Point Software?

Dylan Shore's colleagues at Check Point Software include Tan Phung Gia, Poonam Bodade, Miguel Suarez, Daoqi Zhang, and Tal Djemal.

How can I contact Dylan Shore?

You can use AeroLeads to view verified contact signals for Dylan Shore at Check Point Software, including work email, phone, and LinkedIn data when available.

What schools did Dylan Shore attend?

Dylan Shore holds Health And Physical Education/Fitness from Algonquin College.

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