Dylan Nelson Email & Phone Number

Jonesboro, Arkansas, United States

Utilize a network of professionals within the company to solve issues with creativity and innovation.

United States

As Geek Squad Manager, I managed personnel talent utilization and scheduling. I also maintained a professional work environment by establishing clear boundaries among agents, as well as between agents and clients. De-escalating situations involving upset clients and/or agents was a particular strength. These actions established a safe and effective repair space. This job gave me invaluable experience in creative troubleshooting and repair. I also learned how to work closely with manufacturers in order to solve unique problems.

United States

As a leader on the sales floor, I trained and coordinated my fellow consultants on how to effectively communicate in order to honestly relate to customers and determine how to best fulfill their needs. This included active listening to the customers' problems, the candid prognosis of issues, and the recommendation of adequate and accurate solutions. As a result of ethical selling, I enjoyed high customer loyalty and satisfaction was a the top seller in my store in my second year.