Sr. Engineer Tech Services It
Cork, Ireland, Ie
Primary responsibility Workstation management including all hardware and core software applications within company infrastructure. Assist in the establishment of the short and long-term technical direction for workstation management across the enterprise. Further contributing to the aid of IT Operations, End User Support services, and the End Users themselves. • Imaging Standards, Design, Implementation, and support • Operating System Standards, Migrations, and support • Hardware Recommendations, Standards, and support • Domain Administration, Integration, Migration, and support • Active Directory (AD DS), Design, Standards, Implementation, and support • Group Policy (GPO), Design, Implementation, Administration, and support • DNS,DHCP,LDAP,DFS, Administration, and support • MS Office, Office 365, Administration, Customization, Delivery, Migration, and support • KMS and Microsoft License Managment, Administration, and support • System Center Configuration Manager (SCCM), Administration, and support • (SCCM) OSD, WDS, MDT, WinPE, AIK, DISM, USMT, WMI • Windows Patching, Design, Implementation, and support – (WSUS) or (SCCM) • Application Packaging, Installation, Delivery, and support • WISE Package Studio, ORCA, InstallShield, MSI, SCCM Installer • PowerShell, Batch • IT Security, Policies, and Implementation • LAN/WAN "wired & wireless" support • Internal and external team member support, coaching and mentoring • Project Management • Process Documentation • Troubleshooting, Resolution, and Root Cause Analysis • Change Management • Remedy ITSM and ServiceNow - Ticketing • Customer Service, and support