Agent licensed to sell insurance throughNew York Life Insurance Company

• Arranged vehicles around lot as directed and filled new and pre-owned vehicles to proper fuel level, also implementing company standards for cleanliness and signage.• Verified vehicles remained secured on lot and with windows marked with last six of VIN and key status.• Assisted with snow removal, light groundskeeping and other seasonal outdoor maintenance.• Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.• Coached team members to consistently exceed superior customer service standards.• Coordinated valet service for large groups, special events and daily guest loads.• Managed VIP arrivals and departures with smooth and professional approach