Dylan O'Connell Email & Phone Number

Fort Collins, Colorado, United States

3,000+ square foot specialty gift store. Located in the heart of Historic Old Town, Ft. Collins

Breckenridge, Co

-Start-up retail store in beautiful Breckenridge, CO Elevation 9,600 ft.-Focus on hand-crafted, unique, stylish goods/gifts/apparel-Passion for Fair Trade companies-Leather goods, jewelry, accessories, gifts, and apparel selection-Boutique storefront with a warm, inviting, and gallery feel/ambiance-Stop by today!

Denver, Co

-Responsible for new account/client acquisitions.-Work to grow, expand, and successfully market USA based and produced leather manufacturing company.-Manage all operations and aspects for 100+ accounts throughout Colorado, Rocky Mountain Region, and greater United States.-Drive sales through successful and creative marketing initiatives.-Recruit potential clients and prospective customers across a wide spectrum of industries- including boutique shops, western wear stores, hospitality resorts/ranches, and various public events such as rodeos, fairs, and wine festivals.-Responsible for all product orders from new and current clients.-Engage and create new avenues for revenue and potential partnership development.

Denver, Co

 Supervised daily operations at Denver’s historic luxury property, successfully managing 6+ associates. Worked closely with AGM, FOM, and various hotel department heads to streamline operations and increase guest satisfaction, while solidifying value from a guest perspective. Worked towards implementing up-sell system and infrastructure, with a goal of increasing revenue, marketing available luxury suites, and personalizing the guest experience. Maintained and protected quality of Sage Hospitality’s physical assets while performing difficult conversations with guests as required.

Saint Paul, Mn

 Promoted from Concierge to Assistant Guest Services Manager in 3 months. Supervised Front Office operations for Bell, Concierge and Front Desk, with a daily staff of 7+ associates. Coordinated and streamlined arrivals for 150+ guest reservations in a 254 guestroom property. Prepared pre-arrival amenities and itineraries for guests, specially tailored to suit personal interest and demand.

Breckenridge, Co

 Promoted to Bell Captain/Valet Manager in 6 months; recognized for spearheading operational practices and guest experience initiatives. Twice awarded Breckenridge Hospitality Employee of the Quarter (Nov. 2011, Feb. 2012)  Successfully coordinated VIP events, including OSHP Grand Opening, with an underlying goal of increasing guest satisfaction, solidifying value proposition, and elevating all operational aspects. Spearheaded initiative to increase and solidify guest feeling of value towards OSHP. Showcased through initial conception, coordination, and execution of luxury snack and beverage station in guest ski locker room

Saint Paul, Mn

 Responsible for successfully planning and executing game day operations for 25+ National Hockey League players, coaches, and officials. Experience and insight into the lives and expectations of 500+ elite clientele and professional athletes. Maintained world-class luxury facilities and Player’s Lounge for 30+ international athletes throughout NHL season. Operated and managed valet operations for 25 high-end vehicles for private team charter arrival. Ensured professional and personal rapport was established to ensure needs, requests, and demands could be met and executed at a moments notice.