Training, Sales, and Brand Advocacy: Influences the sale of Samsung products and maximizes Samsung market share within assigned territory by developing and maintaining partnerships with retail sales personnel and store leadership. Develop and deliver customer specific training and brand advocacy programs. Through one-to-one and group training, utilizes full discretion to create programs intended to ensure all sales personnel are highly knowledgeable on the unique selling points of Samsung devices and are actively recommending Samsung devices to consumersMarket Manager•Accountable for realizing the full potential of a field sales team in the assigned area. Responsible for increasing sales, brand awareness and driving favorable retail excellence through positive consumer experiences.•Ensure that all Brand Ambassadors are trained on specified sales and training processes, in-store communication expectations, product knowledge and demonstrations, and internal operational procedures.•Responsible for day to day management of sales team that includes: recruiting, interviewing, scheduling, ensuring required online training modules are completed and monitoring performance.•Perform quality store visits according to established program guidelines to obtain feedback, inquire about inventory levels and implement store, market or brand incentive programs. Establish and maintain business relationships between store management, and consumers in order to effectively execute program objectives.•Continually look for ways to increase sales and improve efficiency and customer service.•Communicate effectively to program management, which includes market summary reports, identification and timely communication of potential client issues, tracking metrics for performance management, conference calls and establishing individual and program goals.•Drive excellence in execution to improve retail product knowledge and sales through innovation and education

Oversee, train, develop and lead a team of ~100 employees throughout 5 states to support and represent Samsung Electronic of America inside Best Buy locations. Handle day to day HR topics and issues, train, hire and develop employees, and constantly strive to increase the strength of the client partnership with Samsung.