Retail Operations Manager
CurrentStaff empowerment and enrichment. Leadership. Effective controls and the implementation thereof. Sales generation. Stock controls. Property maintenance. Outsourcing and communications with contractors. Liaising with directors and implementing their goals. Developing procedures and implementing them to ensure positive growth results and staff moral. Customer service and effective complaint resolution with the key focus on customer retention. Ensuring high levels of merchandising are achieved. Coaching managers to enrich themselves and their staff.