Dylan Paul Email & Phone Number

Sharonville, Oh, Us

Sharonville, Oh, Us

Sharonville, Oh, Us

Mason, Oh, Us

Divisional process owner for AR processes involving Procure-to-Pay platforms (including Coupa, Ariba, Oracle, and Service Channel, among others) and consolidated billing processes, totaling over $500M in yearly revenueImplemented first of kind reporting capabilities and KPI measures to monitor National Accounts AR effectiveness and deliverables to effectively report department KPI's that:- Reduced Accounts Receivable credits and non-billable items by $2M yearly- Increased on-time invoicing by 45%Led a custom Order-to-Cash SAP development project for Cintas' largest customer that reduced open invoice percentages from 28% to under 2% at project completion, and effectively enabled a single individual to manage over 800K invoices per yearAssisted with the development of requirements and methodologies for consumer spend reporting for National Account customers and creation/implementation of KPIs that led to a $1.5M yearly revenue increase

Mason, Oh, Us

Responsible for operational oversight of a $45M+ per year sales portfolio, including sales, day-to-day operational oversight, reporting, and overall sales strategy collaborationProject Designer for a successful implementation of new garments for roughly 26,000 wearers, equating to over 280,000 individual articles of clothing that was completed on-time and successfully avoiding contractual penalties for slow or inadequate installationProvided internal training for basic to advanced reporting techniques within the National Accounts divisionCreated custom reporting programs via VBA programing to support division level reporting needs

Newark, California, Us

Responsible for implementation and direct leadership of a supplemental training program of 120 agents that exceeded 5/5 KPI expectations within 2 months of program launchInternationally deployed performance manager, focused on KPI and customer experience improvement, delivering quantitative KPI results equating to 95% and aboveProvided management oversight for multiple client accounts while maintaining a team CSAT and resolution score, in aggregate, above 90%

Calabasas, Ca, Us

Mba, Finance

Bachelor Of Arts (B.A.), Political Science