Experienced QA Manager with 10 years in Quality Assurance. Proven expertise in leading teams to deliver high-quality software solutions through advanced testing methodologies, including automated, security, accessibility & stress testing for a product stack ranging from web & desktop applications, to access control firmware & mobile apps. Skilled in managing Agile processes, technical documentation, & tools such as JIRA, TestRail, Salesforce, Confluence, Selenium, & Katalon Studio.Specialized in credit card transaction processing, NFC, and Point of Sale (POS) systems. Certified PCI ISS (Payment Card Industry Internal Security Assessor), ensuring compliance and security standards in payment systems. Proficient with Postman, SQL, GCP, IIS, & Windows IoT, with hands-on experience in credential readers, ID card encoding, ADMs, biometrics, security systems, & electrical wiring.Adept at quality control & implementing solutions that enhance user experience & system performance. Passionate about fostering collaboration & driving innovation to achieve organizational goals.