Dylan Pepper

Dylan Pepper Email and Phone Number

Commercial Operations Manager | Marketing Strategist | Owner @ Metaverse Realty | Virtual Real Estate & Property Management Expert @ Coca-Cola Beverages Florida
tampa, florida, united states
Dylan Pepper's Location
Greater Tampa Bay Area, United States
Dylan Pepper's Contact Details

Dylan Pepper personal email

n/a

Dylan Pepper phone numbers

About Dylan Pepper

Steering operations at Coca-Cola Beverages Florida with a focus on enhancing efficiency and customer engagement, my competencies shine in operational management and stakeholder interaction. Our team excels in implementing innovative approaches, mirroring the ethos of community focus and innovation that are pillars of our company. As we maneuver through challenging markets, the ability to engage effectively with people and manage hospitality-oriented tasks ensures we meet our aggressive objectives and maintain client satisfaction. At Metaverse Realty, my leadership has pioneered property management across virtual platforms, integrating strategic thinking with creative problem-solving to respond to the dynamic needs of the digital landscape. The successful establishment of our services in Somnium Space is a testament to our commitment to offering immersive experiences. This venture aligns with my mission to blend the physical and digital realms, facilitating a unique value proposition for our clients through expert people management and engaging stakeholders.

Dylan Pepper's Current Company Details
Coca-Cola Beverages Florida

Coca-Cola Beverages Florida

View
Commercial Operations Manager | Marketing Strategist | Owner @ Metaverse Realty | Virtual Real Estate & Property Management Expert
tampa, florida, united states
Website:
cocacolaflorida.com
Employees:
1590
Dylan Pepper Work Experience Details
  • Coca-Cola Beverages Florida
    Commercial Operations Manager
    Coca-Cola Beverages Florida Oct 2022 - Present
    Tampa, Florida, United States
    View
  • Metaverse Realty Llc
    Owner
    Metaverse Realty Llc Feb 2022 - Present
    Metaverse Realty offers full property management, development, consulting, and marketing services across all of the Metaverse platforms. Current office located within Somnium Space for in-meta visits or meetings.
    View
  • Iheartmedia
    National Account Executive
    Iheartmedia Dec 2018 - Oct 2022
    Tampa/St. Petersburg, Florida Area
    • New Business Development locally and Nationwide; Key Account Management; Branding Strategies and Territory Growth Initiatives• Team lead expert for assigned region• Team lead expert for all Digital tasks• Average agreements sold per week among highest in division with a robust pipeline• Learn and present new products within iHeart’s 150+ markets at a rapid pace• Self-motivated to achieve peak performance, penetrate competitive markets, maintain client satisfaction and meet aggressive objectives• Day to day organization and prioritizing consists of lead generation, contract negotiation, renewals, campaign building, developmental prospecting, and billing/invoicing
    View
  • Capital One
    Spark Business Account Manager
    Capital One Nov 2017 - Sep 2018
    Tampa/St. Petersburg, Florida Area
    Build professional relationships with highest value customers with small business accounts spending $150,000+ annually. Proactively review account activity to provide customized service. Negotiating customer disputes with merchants and other financial institutions.Managed account relationships with 50 customers daily, initiating outbound communication. Responded to 300+ inbound calls per week. Earned “Very Strong” performance rating in 2017. Net Promoted Score (NPS) exceeded department goal. Received customer compliment calls on regular basis.Facilitated team meetings to share best practices, system updates, and operational updates. Coordinated team competitions to drive metrics (NPS, ACW, AHT) and improve morale.Site Mission Ambassador- An elite title given to those who are the leaders of boosting morale and companies core mission/values.
    View
  • Capital One
    Senior Account Supervisor
    Capital One Sep 2016 - Nov 2017
    Tampa/St. Petersburg, Florida Area
    Highest level of management responding to credit card customers in Tier II escalated phone queue.Part of Tampa’s first Blue Angels, a select pilot group of agents dedicated to boost morale among team mates and held to higher servicing goals and metrics. Improved personal metrics from average performance to consistently exceeding department goals during 9-month program.Developed strong interpersonal skills, including gauging and adjusting to customer personalities in uncomfortable situations. Learned to gauge and adjust customer personalities resulting in improved NPS from -8 to 97. Ranked #89 as new agent; finished #8 within 1 year.
    View
  • Capital One
    360 Senior Customer Experience And Sales Specialist
    Capital One Jun 2015 - Sep 2016
    Wilmington, Delaware
    The Customer Experience and Sales Specialist role markets contemporary financial products to new and existing customers, based on their individual needs.My responsibilities will include achieving a personal sales goal along with the department sales goals using communication and interpersonal skills, using the importance of being independent and self-motivated, while maintaining a strong and competitive sales drive and a commitment to excellent customer service.
    View
  • Embassy Suites
    Front Desk/Sales Agent
    Embassy Suites Mar 2014 - Jul 2015
    Newark, Delaware
    Responsibilities include ensuring the completion of daily tasks in Front Office operations in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, I am responsible for performing the following tasks to the highest standards: Assign work and supervise team in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability. Responding to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints.
    View
  • Homewood Suites By Hilton
    Front Desk Agent
    Homewood Suites By Hilton Mar 2014 - Jul 2015
    Newark, De
    View
  • Seaboard Hotels
    Front Desk Receptionist
    Seaboard Hotels May 2011 - Aug 2013
    Rehoboth Beach, Delaware
  • Jungle Jims Water Park
    Lifeguard Supervisor
    Jungle Jims Water Park May 2006 - Sep 2010
    Rehoboth Beach, Delaware

Dylan Pepper Skills

Customer Service Microsoft Office Hotels Hospitality Sports Nutrition Athletic Training Leadership Sales Customer Satisfaction Powerpoint Training Teamwork Microsoft Excel Microsoft Word Hospitality Management Hospitality Industry Event Planning Event Management Budgets

Dylan Pepper Education Details

Frequently Asked Questions about Dylan Pepper

What company does Dylan Pepper work for?

Dylan Pepper works for Coca-Cola Beverages Florida

What is Dylan Pepper's role at the current company?

Dylan Pepper's current role is Commercial Operations Manager | Marketing Strategist | Owner @ Metaverse Realty | Virtual Real Estate & Property Management Expert.

What is Dylan Pepper's email address?

Dylan Pepper's email address is dy****@****one.com

What is Dylan Pepper's direct phone number?

Dylan Pepper's direct phone number is (877) 383*****

What schools did Dylan Pepper attend?

Dylan Pepper attended Goldey-Beacom College, Sussex Technical High School.

What are some of Dylan Pepper's interests?

Dylan Pepper has interest in Sports Fanatic, Beach, Coaching, Traveling, Helping Others, Education, Environment, Italian Food (My Favorite), Music, Satisfying Customers.

What skills is Dylan Pepper known for?

Dylan Pepper has skills like Customer Service, Microsoft Office, Hotels, Hospitality, Sports Nutrition, Athletic Training, Leadership, Sales, Customer Satisfaction, Powerpoint, Training, Teamwork.

Who are Dylan Pepper's colleagues?

Dylan Pepper's colleagues are Jesus Alicea, Tim Kizzire, Valeria Longs, Barrington Kerr, Vernon Briscoe, Steve Stripling, Ashley O’connor.

Not the Dylan Pepper you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.