Dylan Perez Email & Phone Number

Chicago, Il, Us

Oak Lawn, Illinois, United States

- Provided exceptional customer service by assisting clients in selecting the right Chevrolet vehicle based on their needs, preferences, and budget, ensuring a personalized shopping experience.- Managed the sales process from initial contact to final delivery, including conducting product demonstrations, test drives, and explaining vehicle features, financing options, and warranty packages.- Achieved and exceeded monthly sales targets by utilizing effective prospecting, follow-up strategies, and customer relationship management techniques to generate leads and close sales.- Maintained in-depth knowledge of Chevrolet’s current inventory, promotions, and industry trends to inform and advise customers on the best options available.- Collaborated with the finance team to facilitate smooth loan and lease agreements, ensuring all documentation was accurate and timely.- Worked closely with the service department to ensure customers were aware of ongoing vehicle maintenance and after-sale services, enhancing customer retention and satisfaction.- Contributed to a positive team environment, maintaining showroom organization, assisting with inventory management, and participating in training programs to improve product knowledge and sales

Chicago, Illinois, United States

- Acted as the primary point of contact for Sony products within the store, providing in-depth knowledge and expertise on Sony electronics, including televisions, audio equipment, cameras, and gaming consoles.- Delivered exceptional customer service by assisting shoppers with product selection, demonstrating features, and offering personalized solutions tailored to their needs and preferences.- Enhanced sales by effectively communicating the value of Sony products, recommending complementary accessories, and promoting ongoing sales and promotions.- Worked closely with Best Buy’s sales team to create an engaging shopping experience, ensuring Sony displays were well-organized, properly stocked, and visually appealing.- Conducted product demonstrations, including hands-on experiences with Sony's latest innovations, to educate customers on advanced features and technologies.- Stayed up-to-date with new Sony product launches and industry trends, maintaining an expert-level understanding to provide customers with the most current information.- Collaborated with management to track inventory, process sales transactions, and ensure customer satisfaction through post-sale follow-ups and issue resolution.

Oak Lawn, Illinois, United States

- Provided exceptional customer service by assisting clients in selecting the right Chevrolet vehicle based on their needs, preferences, and budget, ensuring a personalized shopping experience.- Managed the sales process from initial contact to final delivery, including conducting product demonstrations, test drives, and explaining vehicle features, financing options, and warranty packages.- Achieved and exceeded monthly sales targets by utilizing effective prospecting, follow-up strategies, and customer relationship management techniques to generate leads and close sales.- Maintained in-depth knowledge of Chevrolet’s current inventory, promotions, and industry trends to inform and advise customers on the best options available.- Collaborated with the finance team to facilitate smooth loan and lease agreements, ensuring all documentation was accurate and timely.- Worked closely with the service department to ensure customers were aware of ongoing vehicle maintenance and after-sale services, enhancing customer retention and satisfaction.- Contributed to a positive team environment, maintaining showroom organization, assisting with inventory management, and participating in training programs to improve product knowledge and sales

Burbank, Illinois, United States

- Served as the go-to expert for LG products, providing detailed knowledge and recommendations on a wide range of electronics, including TVs, home appliances, audio systems, and smartphones.- Delivered outstanding customer service by assisting customers in choosing the best LG products to suit their needs, demonstrating product features, and offering personalized advice based on preferences and lifestyle.- Drove sales growth by promoting LG’s latest innovations, effectively upselling and cross-selling complementary products, services, and warranties to maximize revenue.- Conducted engaging product demonstrations, highlighting LG’s cutting-edge technology and unique features to educate customers and enhance their shopping experience.- Maintained a thorough understanding of LG’s product lineup, special promotions, and competitor offerings to provide competitive and informed sales support.- Ensured all LG product displays were well-maintained, fully stocked, and visually appealing, contributing to a premium shopping experience.- Collaborated with store management and other sales associates to achieve sales goals, optimize inventory, and ensure customer satisfaction from initial inquiry to post-purchase follow-up.

Burbank, Illinois, United States

- Delivered exceptional customer service by guiding customers through product selections, answering inquiries, and providing expert recommendations on electronics and appliances.- Consistently met or exceeded monthly sales goals by effectively cross-selling and upselling additional products, services, and warranties to enhance customer purchases.- Developed a comprehensive understanding of Best Buy’s product lineup, staying up-to-date with the latest technologies and trends to offer knowledgeable advice and solutions.- Collaborated with team members to maintain a clean, organized, and visually appealing sales floor, contributing to a positive shopping experience.- Utilized point-of-sale systems for efficient transaction processing, order management, and troubleshooting, ensuring smooth and efficient checkout for customers.- Engaged in ongoing training programs to improve product knowledge, sales techniques, and customer service skills, enabling continuous improvement in customer satisfaction and sales performance.

Chicago, Illinois, United States

- Managed stock levels, ensuring shelves were well-stocked, organized, and replenished according to store inventory needs and customer demand.- Monitored product expiration dates and conducted routine stock rotations to maintain freshness and ensure compliance with quality standards.- Assisted in the unloading and storing of deliveries, accurately labeling and shelving products in designated areas to ensure smooth store operations.- Provided excellent customer service by greeting and assisting customers, answering product inquiries, and guiding them to find items in-store.- Handled customer transactions at the register, processing purchases quickly and efficiently while offering additional services such as pharmacy consultations, loyalty programs, and promotional offers.- Addressed customer complaints or concerns professionally, ensuring quick resolutions and fostering a positive shopping experience.- Collaborated with team members to maintain a clean and safe store environment, ensuring the floor was neat and accessible to customers.- Assisted in merchandising and creating appealing product displays to attract customer attention and enhance sales opportunities.

Chicago, Illinois, United States

- Operated machinery and equipment to manufacture and assemble packaging containers, ensuring all products met quality standards and customer specifications.- Inspected finished products for defects, accuracy, and durability, performing necessary adjustments or rework to maintain high-quality production levels.- Assisted in managing inventory by tracking raw materials, packaging components, and finished goods to ensure optimal stock levels and timely delivery of orders.- Worked closely with production and logistics teams to meet deadlines, maintain smooth workflow, and ensure orders were completed on time for clients.- Collaborated with the design team to customize packaging solutions, offering input on material choices, dimensions, and structural integrity to meet unique client needs.

Bachelor'S Degree, Economics

Associate Of Arts And Sciences - Aas

High School Diploma, Weighted Gpa 4.27