Overview:A passionate and dedicated leader at Honoring America's Warriors, a non-profit organization deeply committed to empowering disabled veterans. Instrumental in orchestrating comprehensive support programs, including specialized service dog training, event management, and critical resource facilitation, substantially enhancing the lives and integration of veterans into the community.Key Responsibilities:Service Dog Training Excellence: Spearhead a robust service dog training program, meticulously tailoring training approaches to the unique needs of each veteran. Monitor and guide the development of service dogs, ensuring their effectiveness as reliable companions and support systems for disabled veterans.Strategic Event Leadership: Conceptualize, plan, and execute a series of impactful events aimed at bolstering community engagement, fundraising, and veteran support. Oversee all facets of event management, from initial planning to execution, ensuring each event is a resounding success.Veteran Resource Navigation: Serve as a pivotal contact point for veterans seeking access to essential services. Facilitate seamless interactions with mental health professionals, VA representatives, and other critical resources, ensuring veterans receive the comprehensive support they deserve.Empathetic Veteran Advocacy: Provide unwavering support and guidance to veterans, cultivating a nurturing environment that promotes their wellbeing and reintegration into society. Foster lasting relationships built on trust, respect, and mutual support.

Collaborated with cross-functional teams to achieve project success within timelines and budgets.• Enhanced system integrity by identifying and resolving anomalies in video surveillance and access control systems, leading to measurable improvements in system reliability and security.• Video Surveillance:o Managed and implemented VMS platforms like Genetec and Milestone.o Configured and maintained Dell servers and storage arrays to support high-volume video data.• Electronic Access Control:o Deployed and maintained systems such as Genetec, Lenel, S2, and Open Options.o Integrated components like Mercury panels, Altronix power supplies, and Life Safety Power systems.o Installed door hardware, including mag locks, strikes, motion detectors, and request-to-exit (REX) buttons.• Led the integration of advanced security solutions, ensuring adherence to industry standards and managing risk meticulously.• Intrusion Detection:o Implemented and monitored intrusion detection systems, including DMP and Bosch.o Conducted regular system checks and updates to maintain high security standards.• Utilized business tools to streamline operations and improve efficiency:o Simpro for project management and service operations.o Microsoft Office and Google Workspace for documentation, communication, and collaboration.

Customer Service Representative, utilized software and customer service skills to provide the ultimate experience. Their vision is simply to deliver the best experience possible, to carry, produce and deliver only the highest quality products and to be known for our passion and love for cannabis and people.Our primary focus is on our patient and customer well-being. They aim to provide the highest quality in service, products and experience. Living Leaf prides itself in working with Oklahoma cultivators who provide all-natural medical marijuana that is unsurpassed in effect and therapeutic qualities.

Enhanced customer experience, leading in proactive greeting and assistance, which significantlyimproved member satisfaction and experience scores by streamlining inquiries and navigation within thegym.Drove sales and revenue growth, mastering member needs to promote tailored fitness solutions,leading to a 20% increase in sales and establishing a strong trust and rapport with a diverse clientele.Optimized operational management, overseeing gym operations including inventory and membershipaccount management. Enhanced gym offerings presentation, resulting in a 10% increase inmembership retention.Implemented financial oversight, applying accounting principles to streamline cash processing andensure accurate record-keeping, maintaining financial integrity and contributing to a 15% improvementin financial efficiency.

Leadership & Team Management: Entrusted with team leadership, consistently prioritizing the welfare,training, and operational readiness of squad members. Cultivated a culture of swift decision-making,effective delegation, and fostering trust and collaboration within the unit.Operational Excellence: Actively engaged in two pivotal overseas operations in the Philippinesand Indonesia, executing mission-critical objectives with precision and adaptability in challengingenvironments.Asset Management & Maintenance: Managed the maintenance and operational readiness of a Strykervehicle, ensuring peak performance and utmost safety in mission-critical scenarios.Tactical & Strategic Acumen: Proficient in diverse combat roles including SAW gunner, rifleman, andvehicle gunner, honing strategic thinking, risk assessment, and adaptive problem-solving in highpressure situations.Medical Training & Crisis Management: Acquired frontline medical training, demonstrating meticulousattention to detail, decisive under pressure, and a profound commitment to team member welfare duringcritical missions.Integrity & Commitment: Served with distinction, honorably and medically retiring due to service-relatedinjuries. This period of service is marked by resilience, unwavering dedication, and a robust ethicalcompass.