Dylan Rafter Email & Phone Number

A dynamic and proven Sales Manager/Parts Specialist with 10+ years of experience in the automotive industry supplying parts to service centres and private individuals, also selling new/secondhand vehicles and ensuring clients have the best experience possible for recurring business long term. Known in the industry for my resourcefulness and ability to source hard to come by parts, even personally delivering goods to my clients in challenging circumstances. A capable business/peoples manager with commercial acumen and industry savvy, that knows how to generate business in tough times. I would suit any organisation seeking an experienced Vehicle Parts Specialist and Vehicle Sales Professional to drive business growth, manage and motivate sales teams, ensuring a positive customer experience in line with business objectives.AREAS OF STRENGTH➡ Business Management - Applying best practices and systems for control, efficiency and service.➡ Vehicle Sales - Understanding the needs of the customer and providing the correct purchase advice/solutions.➡ Operations Management - Optimising operational processes for productivity and profitability.➡ Stakeholder Management - Investing time and building authentic trust for greater synergy and outcomes.➡ Attention to detail - Ensuring the highest quality production and product, as well as tight stock control.➡ Communication & Negotiation - Presenting at all levels with clarity, conviction and authenticity.➡ Account Management - Building relationships and offering superlative service, meeting clients specific needs.