Dylan Rogers Email & Phone Number

Portland, Oregon, Us

As a dedicated property management professional, I bring a wealth of experience in overseeing and coordinating maintenance operations for both residential and commercial properties. My passion lies in ensuring that tenants' needs are met promptly and efficiently by responding to maintenance requests, managing our maintenance database, and working closely with our skilled vendors.I take pride in my ability to evaluate and select the best maintenance vendors for each job, coordinate multi-property preventative maintenance campaigns, and enforce tenant-required maintenance with a friendly yet firm approach. When property owners have concerns, I'm the go-to person to address their issues and keep them informed every step of the way.One of my strengths is collaborating with 3rd-party contractors and vendors to develop detailed work scopes for unit restorations, upgrades, and updates. By working hand-in-hand with my team members, we secure competitive bids from vendors and ensure that restoration work is completed to the highest standards.At the core of my work is a commitment to providing exceptional service, maintaining property value, and fostering tenant satisfaction. Through efficient maintenance management and proactive problem-solving, I strive to create a positive living and working environment for all stakeholders.

Oakland, California, Us

I manage a total of 1000 homes with work order progression from beginning to end for the life of the work order. Communicating with residents and vendors to ensure work is being expedited and done in a timely fashion. I am also responsible for all invoices and taking care of any escalated situations. Working hand in hand between departments to ensure information is properly being relayed to the correct departments.

Responsibilities: Managing and dispatching work orders for more than 16,000 homes as well as mentoring and coaching a team of 7 individuals. Full Cycle Work Orders. It has been my sole responsibility to overcome complex residential problems to the simplest of fixes. Working daily with different vendors around the United States and cultivating relationships to ensure resolutions while keeping costs at a minimum.Resident communication, troubleshooting work orders prior to dispatching appropriate vendors for repairs and maintenance and most recently training overseas workers in the Philippines on processes and procedures.

Danbury, Ct, Us

Senior Real Estate Advocate Irving, TXI was promoted to my current role in June of 2016 where I coach and interact with 7 advocates daily stepping in to deescalate member dissatisfaction. It is my responsibility to do daily and monthly reports. Trey Duggan has championed me to facilitate in his absences during vacations. I have had the privilege of contributing to our policies and procedures with several colleagues which are now in for approval. I am timely, reliable and very proficient at excel and my people skills are impeccable. Cartus is an incredible company that I would love to continue to grow my career with, I have so much more to learn and so much more to offer.*Real Estate Coordinator Irving, TXEstablishing relationships to ensure the members experience within the Real Estate rewards Network is effective and memorable in achieving their personal Real Estate needs. I am personally responsible for a case load of over 400 valued members and take great pride in achieving exemplary service. I was Real Estate Coordinator of the month in July 2014 and have achieved gold star awards for every quarter, since being hired. It is my personal goal to continue providing Gold standard service to our clients and I look forward to personal growth and opportunities with Cartus.

This fast paced call center allows me to use my listening skills in assisting our members A-Z in scheduling their vacation, helping them understand all the benefits of their membership and teaching them how to utilize and maximize their investment.

City Of Industry, Ca, Us

I processed orders, order entry, work order status, preparing photos for transfer through photo shop, communicated with customers on the details of their personalized accessory.