Dylan Schuster Email & Phone Number

Wollongong, New South Wales, Australia

Sydney, New South Wales, Australia

Language localisation, Hardware and Software testing of new Assistant, Home and Nest products. Setup and integration testing with 3rd party IoT products. Setup of direct competitor devices for comparison testing. Bug triage and investigation. Regional training coordinator for APAC region.

Sydney, New South Wales, Australia

Assist in identifying and prototyping potential replacement systems and services for existing infrastructure. Included Azure VM configuration and setting up trial instances of several Atlassian products.

Sydney, New South Wales, Australia

Integrating and reconfiguring the existing Optus HFC cable network to become part of the NBN. Work with NBN and Optus representatives to define technical and legal requirements. Update contracts that define the details as required by both parties.

Sydney, New South Wales, Australia

Lead effort to implement and support a new internal contractor work tracking application. Primary point of contact. Preparing the team to deliver the service in line with the SLAs and other requirements of the client. Implementing the appropriate training and communications between teams, ensuring that all support procedures are documented. Act as a liaison between the client and the operational groups. Managed handover of the support to the long term service provider.

Sydney, New South Wales, Australia

Lead the team responsible for the day to day monitoring and system management of a customer facing website which provides access to important personal (confidential) information. Scheduling the 24/7 on-call support of the system. Incident investigation and statistical data extraction via custom SQL on an Ad-hoc basis. Provide support during software deployments working with the build and test teams.

Canberra, Australian Capital Territory, Australia

Build team lead on multiple releases. Work included building/updating forms and input channel data mapping tables. Project management and live production support.

Sydney, New South Wales, Australia

Building SQL conversion scripts in accordance with delivery timelines. Replication of defects. Delivery of defect fixes. Unit and assembly test. Participation in the defect management process.

Wollongong, New South Wales, Australia

Responsible for the build of forms for external web interfaces and internal data entry interfaces. Forms included financial as well as other data validation using SQL database lookups and customised code for calculations. Worked with Design and Test teams to deliver the required items within the required timeframes.

Wollongong, New South Wales, Australia

JULY 2006 - DECEMBER 2007Department of Accounting & Finance, Research Assistant/Senior Tutor/Associate Lecturer, (ACCY 231/938) Web development for AccountantsJULY 1999 - DECEMBER 2004Department of Accounting & Finance, Tutor/Associate Lecturer, (ACCY 231) Web development for Accountants JULY 1998 - JANUARY 2000Faculty of Commerce, Desktop Support Technician & Computer Lab SupervisorFEBRUARY 1998 - NOVEMBER 1998Department of Business Information Systems, Resource Room Supervisor

Sydney, New South Wales, Australia

Teaching class SGA611 Financial Management

Wollongong, New South Wales, Australia

Setup and administration of business. Web server administration. Web page design and maintenance. Onsite PC (hardware, software and network) repair and maintenance.

London, England, United Kingdom

Setup and administration of servers and internal network. Manage and monitor Internet and network security. Supervision and training of onsite technicians. Provided customer/client onsite PC (hardware, software and network) repair and maintenance.

Sydney, New South Wales, Australia

Support and management of all IT and audiovisual equipment used by the School. Supervision of Part-time IT staff . Provided customer service and technical assistance for the students, staff and visitors.

Sydney, New South Wales, Australia

Administration of the Clarify Database system (used to log and dispatch warranty repair jobs). Management of support calls and requests relating to the Clarify System. Supervision of Clarify support engineers. Development and Support of a sales order tracking system.

Sydney, New South Wales, Australia

First level telephone based technical support for consumer and commercial computer products.

Sydney, New South Wales, Australia

Performed onsite repairs of Dell and Unisys computer systems. Maintenance and repair of printers and ATM machines supplied by Unisys. Building desktop and server computer systems (Hardware and Software).

Wollongong, New South Wales, Australia