So excited for the opportunity. I have joined Southworth to assist in Human Resources across their US facilities.

After a long career, I’m ready for my next opportunity within the Human Resources Field.

Promote positive associate relations and business partnerships with store management. Ensure store compliance with company policies, practices, legal requirements and ethical procedures. Develop and maintain a solid business partnership with Store and Department Managers to ensure that communication between Store Management and associates is consistent with good HR practices. Support Hannaford’s culture through role modeling and coaching key management how to effectively manage performance, manage change, and maintain a positive associate environment.

Promote customer goodwill by role modeling and providing high standards in customer service. Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary to hold associates accountable to company standards. Foster a positive and inclusive environment to all associates. Manage the Front End operations in accordance with established department standard practices. Fully utilize all Standard Practice Train Aids, Reference Documents, and Training Materials to hire, train and develop associates to meet the departmental needs. Keep all yearly certification up to date. Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department as outlined on the Assignment Sheets. Supervise performance of all duties and responsibilities of all Front End associates. As the Compliance Officer, insure compliance with all Anti-Money Laundering regulations and training . Attain departmental budgeted payroll, over/shorts (review Financial, Over Short Report weekly), and supplies.Maintain solid communication in the department, the store, and throughout the organization through the utilization of the Cash Office/Customer Service Communication Board and Task Management. Support and comply with all company safety standards. Ensure that all of the various types of sales transactions and media accepted by the store are handled in strict accordance with established company policies and procedures including full compliance with any legal requirements. Have a total understanding of labor and productivity reports, scheduling, and ordering. Follow all customer service department standard practices to ensure efficient operations. Conduct performance appraisals and service observations in accordance with company standards. Assist in special projects and perform other functions as assigned by supervisor.

Help pharmacists prepare prescriptions by counting medications, labeling containers, and pricing prescriptions. Ensure customers receive all their prescriptions. File written prescriptions forms after prescriptions are dispensed. Prepare and complete manual insurance claim forms. Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law. Help customers find over the counter items. Maintain a broad understanding of HBC MPP scheduling system. Assist in data entry of MPP information. Maintain attendance and vacation log information. Understand Pharmacy Standard Practice Manual. Order, stock, maintain and return pharmacy inventory through proper supplier. Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product. Assist in preparation of pharmaceutical products for inventory. Share in responsibility for department maintenance and cleanliness in accordance with fixed activities. Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.). Observe and adhere to all company policies and the Pharmacy Standard Practice Manual.