Dylan Showalter Email & Phone Number

Assembler II / DSC Cell• Manually construct and refine highly specialized thermal testing cell.• Chemically clean and strip all components.• Install nickel rods into silver block after inspecting for damage and defects• Cut and weld specialized wire types to prep unit for assembly.• Safely operate and utilize hydrogen furnace for braising.• Braise tubing onto unit manually with hand torch• Combine and bend wires into fragile ceramic tubing using exact precision and alignment.• Sleeve wires accordingly and perform preliminary testing.• Cut and solder wiring to circuit board per provided schematics• Perform rigorous final testing, accurately analyze and record data

• Oversaw all assistant managers and staff in every aspect of the theater operations including box office, concessions, usher duties, cash reconciliation of daily intake, podium staffing, and projection room operations including technical resolution• Fully trained and proficient in every area of theater operation• Creates and maintains 25 person employee schedule while accounting for all availability and vacation• Participating in new hire interviews and on-boarding• Completing employee evaluations quarterly for all staff• Directing and keeping employees on task.• Supporting and helping employees in all areas during heavy crowds.• Supporting theater computer systems with intensive problem resolution by physically fixing issues and participating in live real-time phone support with higher IT tech departments

• Main Bank of casino is responsible for replenishing Employee Window that creates cash drawers for all departments• Verify all valued content of the Main Bank at shift change to confirm values transitioning to next banker.• Replenish cage cashier drawers by taking in cash advance slips, poker chips, slot tickets, and jackpot slips and exchanging for even amount of cash to keep each drawer stocked at predetermined amount.• Provide replenishment for ticket redemption machines by taking in machine output log and exchanging for cash cassette to reload the machine.• Shipping cash deposits with GARDA armored car service.• Verify total accountability of all monetary values and virtual tickets at end of each shift accurately. Nightly totals range from $35-40 million.• Cover breaks for other cash departments

• Worked customer window redeeming cashing out slot tickets• Paying out and selling poker chips to customers• Refill poker table chip stock• Followed all security protocol by working with surveillance and in person security.• Register customers for poker tournaments while keeping track of variable jackpots based on ranking.• Prepare and payout tournament monetary prizes.• Keep an accurate total and settlement of cash advance slips, poker chips, slot tickets, and jackpot slips.• Paying out large jackpots and determining taxes withheld for amounts over $5000.• Often worked Employee Window which prepares cash drawers ranging from $500 to $11,000 for stocking of all casino departments including poker, slots, food and beverage, etc.• To close shift at Employee Window, responsible for confirming grand total of all general casino cash drawers and logging any variances.

• Assists in managing every aspect of the theater operations including box office, concessions, usher duties, cash reconciliation of daily intake, podium staffing, and projection room operations including technical resolution• Fully trained and proficient in every area of theater operation• Creates and maintains 65 person employee schedule via Kronos, accounting for all availability and vacations• Participating in new hire interviews and on-boarding• Completing employee evaluations quarterly for all staff• Daily face-to face problem resolution of customer concerns that could include seating issues, disruptive guests, facility concerns, rewards program questions, food concerns, etc• Directing and keeping employees on task to ensure seamless and efficient shift changes• Supporting and helping employees in all areas during heavy crowds.• Handling marketing promotions such as reward programs, food specials, and promotional gear for specific movies.• Supporting theater computer systems with intensive problem resolution by physically fixing issues and participating in live real-time phone support with higher IT tech departments.• Greets and interacts with customers to enhance their positive experience and gain feedback

• Maintain highest level of cleanliness inside theaters to keep facilities clean and customer ready• Keep trash bins emptied• Work the podium to interact with customers, take tickets, and direct to correct theater.• Conflict resolution for customer seating concerns• Monitor and clean main areas of theater• Restock bathrooms and all supplies• Interact with customers through each shift to enhance their positive experience.

Education record

High School Diploma

Education record