-- Toyota Certified 20+ hours of in person and remote coursework on Toyota's history and vehicle lineup.---Providing exceptional customer service by assisting clients in selecting the ideal Toyota vehicle based on their needs and preferences.--Guiding customers through the entire sales process, including test drives, financing options, and finalizing purchase agreements.--Demonstrating expert knowledge of Toyota’s product lineup, features, and the latest technology, ensuring customers are fully informed.-- Meeting and exceeding monthly sales targets while maintaining high customer satisfaction ratings.-- Building and maintaining strong customer relationships to encourage repeat business and referrals.-- Managing follow-up communications and staying up-to-date on Toyota’s promotions and inventory to maximize sales opportunities

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Closed 3 deals, contributing to market's 13 total deals, averaging $10K per deal or more.Achieved a 20% increase in deal closure rate by implementing targeted sales strategies and tracking KPIs.Led a team initiative to streamline sales processes, resulting in a 30% improvement in efficiency and KPI performance.

Maintained dealership's position as #1 volume dealer for Nissan for over 18 months, resulting in over $1 million monthly revenue.Spearheaded a virtual walkthrough program that increased business on average by 20% month to month while tracking KPIs.Implemented data-driven sales techniques resulting in a 25% improvement in customer conversion rates and KPI performance.Received the "Sales Excellence" award for outstanding performance and leadership

Sold a variety of used vehicles, including high-performance Dodge Hellcats, Chevrolet Tahoes, Cadillac Escalades, and a Corvette. Utilized Kelley Blue Book as a critical pricing guideline to ensure customers received fair and competitive offers for their trade-ins, which facilitated smooth and successful vehicle purchases. Expanded sales opportunities by leveraging Facebook to reach a broader customer base. The dealership’s vintage ambiance and virtual finance team added to a distinctive and enriching sales experience.

Honed my expertise in Chrysler, Dodge, Jeep, and Ram vehicles by staying updated on the latest models, features, and technologies. This experience allowed me to develop a deep understanding of the brand’s offerings, which I leveraged to educate and assist customers in making informed decisions.My responsibilities across both roles have included maintaining comprehensive product knowledge, building strong client relationships, achieving sales targets, and delivering a seamless and enjoyable car buying experience.

Guided customers through the car buying process, ensuring they find the right Chrysler, Dodge, Jeep, or Ram vehicle that fits their lifestyle and needs. With a strong focus on customer satisfaction, leveraged my in-depth knowledge of our product lineup to educate and assist buyers, from initial consultation to final purchase.Maintained a thorough understanding of the latest vehicle features, building strong relationships with clients, and consistently achieving sales targets. Took pride in creating a seamless, enjoyable car buying experience that led to lasting customer relationships and repeat business.