• Efficiently operate the count back change system to process customer transactions, including cash, credit, and giftcard payments.• Greet customers warmly, offer product suggestions, and answer inquiries about Munson's offerings.• Actively promote and sell a wide range of chocolates and confectionery items, staying up to date with newproducts, seasonal specialties, and promotions.

• Input policy charts to NLIF (Sports Head Trauma), identifying insured, underwriting, and any relating medical data.• Maintained detailed records of claims and update systems with necessary information, including claim progress,decisions, and correspondence.• Transferred Share Drive account folders and Outlook Archive files to iManage.• Researched process for Facultative treaties.• OPUS system trained, downloading focus spread reports/claim lists for overdue diaries and scanning over 150files for each business unit, effectively reducing research time for team.• Advance use of systems, OPUS, SRG FOCUS, Outlook, iManage, Sailpoint, Share Drive, Trafacs, Claim Platform (with Sensitive Access), ERS, Claim Platform and Microsoft Office Suite.