Dylan Spare Email & Phone Number

Chapel Hill, Nc, Us

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

- Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans.- Support various hardware and/or software issues with NetApp storage systems solutions, multi-system, multi-vendor, and multi-network interoperability. - Utilize standard engineering principles and practices, while approaching problem solving with creative, outside-the-box thinking.- Leverage internal technical expertise, including higher-level engineers… Show more - Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans.- Support various hardware and/or software issues with NetApp storage systems solutions, multi-system, multi-vendor, and multi-network interoperability. - Utilize standard engineering principles and practices, while approaching problem solving with creative, outside-the-box thinking.- Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues. - Create new knowledge base articles to share information for reuse throughout the Technical Support Center. Show less

Raleigh, Nc

Raleigh, Nc

Quality Assurance

Greensboro, Nc

Raleigh/Greensboro

-Drove sales through extensive product knowledge and excellent customer service. -Helped develop marketing plans and promotional material for products and services. -Managed inventory stock and ordering logistics for various departments.-Helped with achieving sales forecasting models and goals.

Associate’S Degree, Data Storage And Virtualization

Bachelor’S Degree, Marketing