Systems Administrator at Hamilton City School District. Providing day-to-day administration and maintenance to all critical technology system infrastructure in the School District as a new customer - taking over the on-site and managed services contracts for school district of 15 buildings, 10,000 students, and 1,200 employees

Director of Technology for Reading Community City School District. Took over position from predecessor without training in the midst of the pandemic headed into the first full year of classes in remote, in person, and hybrid learning environments. Oversaw and coordinated completion of technology punchlist items for the School District for the new K-12 building project closeout.

First point of contact for user support. Day-to-day technical support for all users. Support for Chromebooks, Google products and Microsoft Products/Devices. Assisting print server maintenance. Working with hardware vendors to quickly repair or replace broken hardware products. Installing and maintaining software and hardware to meet user needs. Ensuring effective operation of applications delivered via network. Identifying problems and providing information in a variety of methods to help users troubleshoot problems.

Self-contracted skilled laborer in professional lawn care, landscaping, and masonry.

Promotions and advertisement via social media platforms, word of mouth, and canvassing techniques.

Reception of patrons. Reservation and maintenance of facility resources. Customer service, satisfaction and retention.

Direction of shift work flow, responsible for achievement of customer satisfaction through quality control and customer appreciation.