Dylan Strachan Email & Phone Number

Boston, Massachusetts, US

- Co-founder and program manager of the DraftKings Customer Council- Facilitate all interviews for Knowledge Management interns- Vertical and Product owner of the Help Center- Conduct monthly audits of all the Help Center's documentation (organizing thousands of articles)- Build decision tree flows to include in Zendesk through AI-driven resources with.

Boston, Massachusetts, US

• Lead VIP Help Center Project, additional new product launches & priority article topics.
• Leverage current customer knowledge and product expertise to write easy-to-read and easy-to-trust content for customers.
• Manage 100's of articles across multiple jurisdictions for Help Center/KB instances
• Analyze available data from Zendesk, Google Analytics, Tableau, and SurveyGizmo to identify trends, content gaps, and customer friction points.
• Use numerous lotus themes via HTML to build accordion and other article types
• Write for product team landing pages to optimize the SEO value of the FAQ pages

Boston, Massachusetts, US

Boston, Massachusetts, US

Boston, Massachusetts, US

Fairfield, CT, US

• Responsible for constructing Fall and Spring schedules; season competitions, practices around player’s classes, and travel periods
• Manage player development and academic advisory
• Hold weekly training session curated specifically to the development needs of the team
• Direct PR contact to the athletic department, responsible for weekly editorial articles about the team and its updates, writing and editing alongside other senior writers for the University’s magazine
• Provide dense scouting report research for the players on roster
• Create a social media front and manage team’s overall exposure near and abroad

Stamford, CT, US

• Assisting editors by recording all-important plays, highlights, melts, and shots used during the live games
• Transcribe all interviews and press conferences related to the particular sport that was assigned
• Using both Microsoft word and specific logging programs to assist in the recording of plays during mainly Premier League games as well as NHL, NFL, and other games
• Worked on “In the Shadow of the Kop” Documentary

Fairfield, CT, US

As the head coach of the Junior Varsity Girls Soccer Team (22 Players), my job is to employ my 20+ years of soccer experience (Including Division 1 Soccer at Sacred Heart University) to bring a higher level of coaching and training which resulted in a winning season for the team. With 22 different players and personalities on the team, there were many.

Fairfield, CT, US

As the Varsity Girls Soccer Goalie coach, my focus was to help the team’s goalies to improve their skills and help the team to achieve a winning season. The team managed to have a winning season and our coaching staff led the girls team to their first conference tournament ever.Some of the key achievements in my role as goalie coach are:►Increased goalie.

I am in charge of coordinating technical drills for U-10 girls, U-11 girls and U-11 boys teams. With these responsibilities I have efficiently organized 30 players six times weekly (practices/games). A few of the important sessions included arranging fitness program for two teams maintaining their goals weekly. I was a leader with directing and.

Consistently been the only goal keeping coach in Fairfield, CT for the past 5 years. Due to this successful role I have organized and planned Premier Soccer Club training program for U-10,11,16, 17, 18 Goalkeepers of all skill levels. The top level goalies I train are preparing for collegiate soccer, while others are preparing for their first experience.

Naples, Florida, US

• Managed each of the social media fronts for the company (LinkedIn, Facebook, Instagram, and Twitter)
• Scheduled and managed the agenda & calendar for weekly posts regarding important news, company updates, and meetings
• Responsible for all graphics, jpeg models, company Audits, and online expose structureAnswered directly to the head of marketing and co-owner

• Debuted in the 2019 Newport Film Festival, 2019 Beverley Hills Film Festival, 2019 Cinequest Film Festival, and 2019 Greenwich International Film Festival
• Acted as extra in opening scenes, worked alongside Richard Kind, Susan Blackwell, Christen Harper, and Chris Devlin
• Distributed in theatres in the US by Samuel Goldwyn Films
• Assisted production members from numerous famous motion pictures: The Revenant, Law and Order, Star Wars, Madmen, and Spiderman
• Assisted with day to day operations: assembling and breaking down production equipment, building props for cast with Grip team, escorted actors to necessary locations, and making sure everything follows a timely schedule

Fairfield, CT, US

• Producer | Dingle Tourism Content Producer | Post-Production Editor
• Spent 2 weeks in Ireland producing documentaries for the nursing, athletic training, and ecology departments atSacred Heart University as well as the Dingle Tourism Alliance
• One of 4 selected graduate students from my program to take part in the production
• Production included the use of drone, C100 Canon, DSLR Canon, XA20 Canon, and GoPro Hero 5 and Session;using AVID in post-production and assembling the documentaries

Fairfield, CT, US

Shu Sports Report is an extracurricular chance outside of class to participate in the same concept Sports Buzz offers in class. We work with each position and learn new skill sets at each position during the broadcasts. Getting familiar with positions such as: Producer, Director, Assistant Director, Technical Director, Graphics (Chyron), Audio.

Fairfield, CT, US

Asked by my professor to take part in the quarterfinals broadcast for SHU women's basketball before sending the broadcast duties over to ESPN 3 for the Semifinals and Finals.Class opportunities to work along side NEC Front Row with the broadcasts has given me an edge with learning live production skill sets. Becoming very efficient with Chyron Graphics.

Fairfield, CT, US

Sports Buzz is a weekly broadcast my class conducts to continuously practice skills that will leverage our ability to work in live and recorded broadcasts. Getting familiar with positions such as: Producer, Director, Assistant Director, Technical Director, Graphics (Chyron), Audio, Teleprompter, shading machine, Camera 1 and 3, Jib Camera, Stage Director.

Master'S Degree, Sports Communication And Media

Bachelor Of Arts, History

History

High School