Graduate Placement

Graduate Placement

Graduate Placement

Graduate Placement, Black Horse Finance

GM Financial are a leading motor finance provider, a subsidiary of General Motors. My role was to liaise with car dealerships and ensure an efficient lending process for our mutual customers.- Customer Service: speaking to dealers, dealing with any technical or system issues, dealing with customers directly and resolving queries- Negotiation: speaking to dealers on the behalf of Retail Acquisitions and arranging a satisfying deal for both dealer and customer- General Administration: keeping track of all deals that are experiencing issues, and contacting dealerships to solve ongoing problems- Funding Administration: performing data evaluation and analysis, processing contracts, and processing deals ready for the automated Purchasing system- Underwriting: evaluating proposed deals, delivering a decision to the dealership re accept/decline up to a mandate of £20,000

Target are a fast-growing FS BPO, software sales and software management firm based in Newport, with other offices spread across the UK. My role was to take primary responsibility for a major project’s recruitment (circa one-hundred roles in this period). - Supplier Relationship Management: speaking to our outsourced recruitment, managing their expectations, ensuring their knowledge base for our roles is suitable and pushing where necessary- Candidate Shortlisting and Management: dealing with all direct recruitment, inciting interest in a role, arranging all facets of interviews, negotiating offers and understanding motivations- Interview Conducting: organising and arranging all assessment centres and individual interviews for candidates, acting as representative and presenting where necessary, liaising with senior management, conducting interviews personally as both lead and support, giving feedback on interview technique to training managers- General Administration: all necessary filing and paperwork management for all candidates I take responsibility for, and dealing with all additional tasks on an ad-hoc basis

Robert Half are the world’s leading finance and accounting recruiter, and my role was to expand our market share within Cardiff by gaining and servicing new clients while providing opportunities for the strongest talent in the area.- Business development: speaking to potential clients, identifying vacancies and assisting in matching the correct candidate to the vacancy- Candidate sourcing: studying and searching for potential employees, contacting them, understanding their working motivations and placing them into the work they want- Aftercare: ensuring both candidates and clients are happy and satisfied with any placements I have arranged, and providing any help as necessary- Networking: expanding my network of contacts through social media, word of mouth and face-to-face meetings

Providing a first class recruitment service to construction clients throughout Wales, specialising in construction professionals on a freelance and temporary basis.- Business development: speaking to clients, identifying vacancies and assisting in matching the correct candidate to the vacancy- Candidate sourcing: studying and searching for potential employees, contacting them, understanding their working motivations and placing them into the work they want- Aftercare: ensuring both candidates and clients are happy and satisfied with any placements I have arranged, and providing any help as necessary- Networking: expanding my network of contacts through social media, word of mouth and face-to-face meetings

Assisting in the transition and re-introduction of TSB to the banking market - forming a 'challenger bank' by leading with a customer-focused service.- Business development: working to targets on both meeting customer needs and giving great service- General banking: processing transactions for customers, answering queries and recommending services to those who could benefit from them- Administration: dealing with daily/weekly paperwork, making sure all is completed on schedule to a high degree of detail- Customer service: answering phones, generally assisting customers and doing so with the customer always in the forefront of my mind

Managing a fast-paced and friendly restaurant bar, working alongside duty management to improve service and revenue while driving down costs.- Staff recruitment/training/management: contacting potential staff, interviewing them and recommending them for hire. Training them in basic health, safety and bartending skills, and then testing them on knowledge, skill and speed. Passing on any successes or failures to higher management for reward or reprimand- Stock control: control of wet stock by maintaining tight purchases, avoiding budget over or under spend, putting together and reporting all wet stock figures. Ensuring all drinks are made to specification, maximising profits and minimising losses. In this I was successful, increasing the average monthly profit margin on wet stock by 2% year-on year- Area bartending: managing other bars in the area on event days or when covering staff- Duty Manager shifts: opening and closing the restaurant in the manager’s absence, signing off all daily paperwork, cash counts and health and safety checks, dealing with all telephone enquiries, reporting figures to the upper management, managing staff and generally running the establishment- Brand promotion: involvement in numerous facets of promotion – I ran the 2012 Swansea University Freshers’ Fayre alongside my management team; I ran a stall in Swansea town centre in July 2012 regarding a summer promotion; the creation of and delivery of packs advertising the establishment’s monthly ‘fiesta night’; taking part in Swansea’s 2012 Christmas parade, handing out fliers and waving to the crowds; generally promoting the restaurant through flier distribution

Pushing the brand forward during the hectic holiday period by ensuring all products are available for customer consumption at all times.- Stock replenishment: restocking the shelves with Christmas items – due to a small number of staff on the replenishment team, this meant working quickly to meet the closing deadline- Till work: checkout cashiering, sales of further items or promotions- Customer service: generally answering any customer queries or solving their problems