Managed the customer lifecycle from onboarding through renewal for Gem's enterprise and mid-market accounts. Leveraged my prior recruiting technology experience to ensure my clients saw maximum efficiency from their entire recruiting funnel.

Working on LinkedIn's Search & Staffing Global Accounts team, I served as the lead success contact for the North American user base of 12 staffing brands recruiting worldwide, coordinating with a cross-functional multi-national success team to implement globally scaled training, reporting, and project management processes.

Lead success point of contact for a small, high-touch book of Indeed's largest clients. Led the success team of each account and developed recruitment marketing campaign and brand management strategies, reporting, and labor market research projects tailored to each client.

Worked with Fortune 1000 companies to design, optimize, and refine PPC recruitment advertising and SEO strategies.

Responsible for onboarding, training. customer service, and special projects for 350+ accounts; SMB through Enterprise. Managed all accounts requiring Salesforce.com data integration services. Ran demos for potential investors and represented the company at industry events.

Designed, documented, and trained colleagues on sourcing and quality assurance practices for data used in the Meridian-IQ product.

AmeriCorps VISTA