Dylan Wallace Email & Phone Number

London, Gb

United Kingdom

- Completing multiple clients requests daily utilizing phone and email systems- Building strong relationships with Gartner's Research Analyst community to ensure clients receive seamless support.- Providing an exceptional customer service experience for both internal and external clients- Collaborating with peers to identify Gartner research and resources that support client requests.- Continually keeping up to date with new research and content areas, working towards becoming a… Show more - Completing multiple clients requests daily utilizing phone and email systems- Building strong relationships with Gartner's Research Analyst community to ensure clients receive seamless support.- Providing an exceptional customer service experience for both internal and external clients- Collaborating with peers to identify Gartner research and resources that support client requests.- Continually keeping up to date with new research and content areas, working towards becoming a subject matter expert. Show less

- Acting as point of contact for our Consultancy clients with assessing feasibility on our panels and providing quotes- Running desk research and analysing external data in order to provide a range of solutions to client problems.- Working closely with our Client services team to ensure timely and quality data delivery to our clients- Responsible for our teams month end invoicing deadlines for all commissioned projects.- Training new starters on the team on the companies pricing… Show more - Acting as point of contact for our Consultancy clients with assessing feasibility on our panels and providing quotes- Running desk research and analysing external data in order to provide a range of solutions to client problems.- Working closely with our Client services team to ensure timely and quality data delivery to our clients- Responsible for our teams month end invoicing deadlines for all commissioned projects.- Training new starters on the team on the companies pricing and feasibility tools Show less

•Preparing a wide range of written proposals, following client requests to use our online research panel services•Developing an expert knowledge of online research and fieldwork techniques•Acting as first point of contact for our Corporate clients in a highly pressurised environment with regards to pricing and project specification•Providing continous support to our Mobile & Digital team regarding Mobile app, mobile web, diary, behavioural passive measurement and geo-location based… Show more •Preparing a wide range of written proposals, following client requests to use our online research panel services•Developing an expert knowledge of online research and fieldwork techniques•Acting as first point of contact for our Corporate clients in a highly pressurised environment with regards to pricing and project specification•Providing continous support to our Mobile & Digital team regarding Mobile app, mobile web, diary, behavioural passive measurement and geo-location based Mobile studies; Ad effectiveness, Ad measurement, site effectiveness, site measurement and online behavioural measurement based Digital studies. Show less

London, United Kingdom

o Started as Receptionist, developed skills, was promoted to General Managero Managed all activities of the property including employees, maintenance, sales, and profit/loss controlso Coordinated, directed and managed the hostel operation to achieve maximum profitability, ensure guest satisfaction, protecting the financial aspects of the business and maintainance of the buildingo Oversaw the guest service function to ensure corrective action is taken to resolve guest complaints and… Show more o Started as Receptionist, developed skills, was promoted to General Managero Managed all activities of the property including employees, maintenance, sales, and profit/loss controlso Coordinated, directed and managed the hostel operation to achieve maximum profitability, ensure guest satisfaction, protecting the financial aspects of the business and maintainance of the buildingo Oversaw the guest service function to ensure corrective action is taken to resolve guest complaints and ensured that superior guest service is delivered. Show less

Cape Town Area, South Africa

o Dispensed and received physical cash, cheques, travellers cheques, drafts and other financial instruments over the countero Customer service by explaining the banks procedures as well as products that are available to customerso Identifying sales leads and cross-selling opportunities by reviewing income levels on customer statementso Compliance to legislative requirements and cash management procedures

Bachelor Of Commerce (B.Com.), Finance And Financial Management Services

Matric, Finance And Financial Management Services