Dylan Wright Email & Phone Number

Fort Wayne, In, Us

Fort Wayne, Indiana, United States

- Assist in diagnosing and resolving both hardware and software issues across various systems and platforms.- Regularly maintain, update, and optimize computer systems to ensure optimal performance and reliability.- Monitor and maintain network security protocols to safeguard data and prevent unauthorized access.- Install, configure, and test new software applications to meet the needs of users and improve system efficiency.- Manage and administer user accounts, ensuring proper access rights and system integrity.- Provide comprehensive technical support to staff, troubleshooting issues and offering guidance on best practices.- Develop and maintain detailed documentation of IT procedures and processes for future reference and training.- Assist in the planning, testing, and deployment of new technologies to enhance the organization's IT infrastructure.- Actively participate in cross-functional IT projects aimed at improving overall system performance and efficiency.

United States

- Processing more than one hundred transactions daily as part of routine professional responsibilities.- Ensuring the accuracy of sales transactions, meticulously maintaining organized work order files and utilizing precise formulas.- Supporting the sales team at a Sherwin-Williams paint store, catering to both wholesale and retail customers.- Providing assistance to customers in person and over the phone by identifying their needs andrecommending suitable products and services.- Taking an active role in store maintenance by stocking shelves, setting up displays, cleaning store equipment, and participating in loading/unloading delivery trucks.- Offering flexibility by assisting in making deliveries when necessary, contributing to the overall efficiency of operations.

Bachelor'S Degree, Information Systems, Senior

Associate'S Degree, Business Administration, Management Concentration