Dylan Young

Dylan Young Email and Phone Number

Senior IT Administrator
Dylan Young's Location
Greater Reading Area, United Kingdom
Dylan Young's Contact Details

Dylan Young work email

Dylan Young personal email

n/a
About Dylan Young

I am a seasoned 3rd Line IT Administrator and Support Analyst, having 10 years working experiences within IT Support, Managed Services and the Telecommunications sectors.Enjoying the fact that my job is challenging and it gives me purpose and the opportunity to help and support people on a daily basis and then still give me the opportunity to go home to tinker within my own computers.Having worked in the Managed Services and Telecommunications sectors I have the opportunity to work personally with people and companies within the Financial, Law, Charity sectors and several Fortune 500 companies.This has allowed me to meet and help people with a vast number of unusual restrictions and requirements within their environment.This has given me a excellent chance to learn to Manage projects, Assisted in Design of Customer specific solutions. As well as 3rd Line Troubleshooting, Problem resolution, Procedure review of an environment and Implementations of changes within environments.I have worked within Telecoms, Desktop, Onsite Server and Datacenter environments.Either remotely as part of a Desktop Support Team or directly as an onsite Engineer building and maintain an environments.Specialties: Telecoms, Exchange Messaging, Troubleshooting, Microsoft Server,Active Directory, Project Management, Vmware, Hyper-V

Dylan Young's Current Company Details

Senior IT Administrator
Dylan Young Work Experience Details
  • Research In Motion
    Analyst
    Research In Motion Apr 2009 - Jan 2014
    Slough, United Kingdom
    * Conducting detailed reviews and resolutions of issues on BlackBerry devices working in closecollaboration with the customer support team to acquire information pertaining to faults and devicefailures* Applying knowledge of Networking, Exchange, BlackBerry, VMware and other variables to eliminate the issue and identify the root cause* Developing comprehensive documentation as requested by customers, working closely withBlackBerry teams* Personally accountable for building and testing environmentals within VMware in accordance with customer scenarios, recreating their environment and issues.* Attending customer site visits to review environments and assist with the planning of deploymentsand resolving any issues
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  • Cantono Plc
    3Rd Line Support Desk
    Cantono Plc Aug 2005 - Dec 2008
    * Demonstrating extensive technical expertise through the provision of comprehensive technicalsupport to maintain a variety of VMware, Citrix Servers and Data solutions including DAC and NAS solutions.* Contributing to system Administration, network installation, Server hardware and software repairs andtroubleshooting tasks on a range of third party softwares and BlackBerry systems* Working in close conjunction with multiple leading Reinsurance Firms with over 500 users within an ITIL environment* Playing a key role in the daily Administration of Active Directories, Exchange, VMware, Backups and BES systems with full responsibility for responding to a diverse range of technical issues
  • Dial A Nerd
    Senior Technician
    Dial A Nerd Nov 2003 - Aug 2005
    * Establishing new PC networks within domestic and commercial environments, performing faultfindingand diagnostic duties as well as completing hardware and software repairs* Directly responsible for the installation of networks and servers and supporting corporate entities asrequired*Supporting domestic and commercial computers, educating users on best practices and ways to save money when expanding their requirements.
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Dylan Young Skills

Blackberry Microsoft Exchange Mobile Technology Mobile Devices Technical Support Telecommunications Active Directory Troubleshooting Blackberry Enterprise Server Bmc Remedy Itil Windows Server Hyper V Vmware Citrix Desktop Administration Server Administration Microsoft Sql Server Microsoft Office Networking Datacentres Disaster Recovery Dac Nas Lan Wan Voip Cisco Technologies Data Center

Frequently Asked Questions about Dylan Young

What is Dylan Young's role at the current company?

Dylan Young's current role is Senior IT Administrator.

What is Dylan Young's email address?

Dylan Young's email address is dy****@****rry.com

What are some of Dylan Young's interests?

Dylan Young has interest in Science And Technology, Children, Environment.

What skills is Dylan Young known for?

Dylan Young has skills like Blackberry, Microsoft Exchange, Mobile Technology, Mobile Devices, Technical Support, Telecommunications, Active Directory, Troubleshooting, Blackberry Enterprise Server, Bmc Remedy, Itil, Windows Server.

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