Career ObjectiveI am writing to express my interest in this position. With over 9 years of experience in the industrial field, I have consistently demonstrated my ability to build and sustain professional relationships with customers and service partners.I am now seeking opportunities for career growth and personal development, and I am excited about the prospect of working with colleagues to accomplish shared objectives and evolve as a team.My background in service skills and proficiency in big data analysis can significantly contribute to improving service profitability and parts yield for the company.I am eager to bring my expertise to be a part of the team that drives innovation and success.Also confident that my skills and experience make me a strong fit for this position, and I am enthusiastic about the opportunity to contribute to the company's success.And I am seeking for chance for career growth and self-improvement.2021 - Now Epson TaiwanSection Manager1. Service quality improvement [ ↓15% downtime ]2. Increase sales revenue [ Avg. 3 Million/Year ]3. Reduce service cost [ Avg. 2.5 Million/Year ]4. Develop/modification for customer for new application 5. Cloud solution project/Industrial 4.02019 - 2021 Epson TaiwanAsst. Manager1. Decrease slow moving [ 1.5 Million ]2. Increase industrial service quality [ Downtime within 4 hours ] 3. Increase service income [ 2 Million/Year ]4. Increase sales revenue [ 10 Million/Year ]5. Reduce service cost [ 6 Million/Year ]6. Online service application project2014 - 2019 Epson TaiwanChief engineer1. Technical support / Service training2. Worldwide Service Project Technical contact window 3. Reduce 2nd visit repair ratio [ 40% to 20% ]4. Customized sales project planning and improvement 5. Service channel management , training , support6. Reduce service cost [ 3Million /Year ]2010 - 2014 NANYA/AllChannelEQ / Sr.Sales FAE1. EQ Engineer in NANYA [ TEL/ASM Machine -Trainer ]2. Fine tune recipe for dry/wet etching equipments3. LED spray coating machine design , sales4. P&P/QC machine design/sales to Apple supply chain [ OVT ]
Listed skills include Field Applications, Customer Service, Public Relations, Digital Printing, and 3 others.