Dylan Calhoun Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Conducted economic analyses of electric vehicle ownership for GM-specific EVs, including state-by-state analysis of EV tax policy, fuel, electricity, maintenance, insurance, and resale costs. Developed break-even (BE) and lifetime value (LTV) cost analyses, marketing and pricing recommendations, and a web-based calculator for end-user and dealer use.

Seattle, Washington, United States

• Developed new staffing models for client Call Center, reducing staffing variances by 60%, and improving efficiencies with an expected 16% reduction in call abandonment. Quickly adapted model to suit client/leadership needs.• Supported team development of client-facing materials including go-live communications, revenue cycle issue tracking tool and protocol, and Call Center Erlang model analyses.• Performed in-depth data analysis of client performance in CMS hospital outpatient metrics. Identified key areas of opportunity including underperforming locations, physicians, and specialties.

Seattle, Washington, United States

• Developed recommendations and communications materials to increase interest in Microsoft’s US Cloud and AI business workshops• Conducted stakeholder interviews and synthesized findings to identify top areas for improvement and best practices

Lebanon, New Hampshire

• Provided measurement support, validation, data management, and analysis to support clinicians, administrators, and improvement teams in an academic medical center• Gathered and analyzed complex datasets using SQL and SAS and developed monthly reports for the largest healthcare system in northern New England• Generated insights into hospital KPIs, including CMS (medicare) reimbursement programs. C-level presentations contributed to strategic intitiatives to reduce readmissions • Provided data analysis and forecasting using hierarchical regression modelling of hospital mortality and readmissions for senior leadership• Selected to represent DH as a Data Science Fellow in the High Value Healthcare Collaborative

Lebanon, New Hampshire

Supervisor of the Laboratory Specimen Receiving section within the Department of Pathology & Laboratory Medicine• Responsible for the functioning of Dartmouth Hitchcock Clinical and Anatomical Pathology specimen receiving and processing.• Oversaw a team of +20 staff working in the laboratory receiving and processing areas. • Directed the activities and scheduling of assigned laboratory staff and areas.• Coordinated with laboratory management and operation team to ensure the overall quality of service, operations, and direction of the section.• Collaborated with laboratory leadership to implement workforce retention strategy, resulting in 15% reduction in voluntary employee turnover compared with previous three years.

Lebanon, New Hampshire

Department of Pathology - Outreach ServicesPrimary internship objective: Coordinating the implementation of a new regional medical courier service• Worked closely with Outreach Services management team to implement a new medical specimen courier service for Dartmouth-Hitchcock Pathology.• Defined and clarified scope of existing courier operations within the states of NH & VT for 30 clients, partners and/or affiliate sites including critical access hospitals, private physician practices, and nursing homes.• Aligned past courier operations with future courier operations and identified end user impact, including necessary updates to policies and procedures to ensure appropriate transportation of time-sensitive medical specimens.• Created site-specific training documents and materials for affected end-user staff to facilitate a smooth transition and appropriate specimen transportation.• Monitored site-specific issues during transition period, and collaborated with management at each site to create solutions.

Lebanon, New Hampshire

Department of Pathology• Acted as a resource and support for a group of 8-10 evening-shift lab assistants in conjunction with 1 fellow senior lab assistant.• Trained 7 newly hired lab assistants of varying levels of skill and experience• Worked with laboratory management team to help retrain existing lab assistants in trial labeling process for Emergency Department specimens, resulting in fewer mislabeling errors• Collaborated with laboratory management to revise assistant training documents for clarity, brevity, and completeness. • Worked extensively in programs Cerner Millennium 2015 and Epic for ordering and tracking of patient testing.Note: Part-time from Aug 2017 - May 2018 while enrolled full-time in masters degree program

Lebanon, New Hampshire

Department of Pathology

Hanover, Nh

Epidemiology & BiostatisticsStrategic & Financial Management• Assisted David Goodman, MD, MS, and Samantha House, MD, MS in teaching graduate level epidemiology and biostatistics• Assisted Paul Gardent, MBA in graduate course on strategic and financial management of healthcare organizations• Guided students in using STATA statistical software package• Evaluated homework and laboratory assignments

King Salmon, Alaska

• Collaborated with Weight and Balance flight control team for Alaska Airlines to safely prepare cargo containers for commercial cargo and passenger flights out of remote Alaskan station.• Completed training program for Cargo Certification for Alaska Airlines and attended three-day cargo preparation workshop at Peninsula Airways.• Inspected over 100 tons of cargo for carriage on commercial passenger flights to TSA standards. • Trained and supervised two new cargo agents to prepare loads and coordinate with Weight and Balance flight control team.

Master Of Business Administration - Mba

Activities and Societies: Consortium Fellow; Foster Consulting Society; Foster Finance Society; GPA 3.91

Master Of Public Health - Mph, Health Policy And Clinical Practice

Activities and Societies: The Dartmouth Institute Leadership Scholar; Dartmouth College Wind Ensemble - Tuba Coursework in: Strategic.

Bachelor Of Arts - Ba, Pre-Medicine & Music

Activities and Societies: Alpha-Theta; Native Americans at Dartmouth; Dartmouth Chamber Orchestra - Bass; Dartmouth College Wind Ensemble.