Dylan Barnes Email & Phone Number

Mountain View, California, US

• Led a global initiative to launch a series of cloud microservices in support of upcoming product launchesand B2B opportunities. This involved onboarding a new engineering team in China and coordinatingengineering.
• Volunteered to lead the Incident Commander group, responsible for supporting incidents across ourcloud platform. Helped introduce new processes, rotate talent, and navigate complex incidents.
• Retained, hired, and promoted talent within the location cloud team while establishing a team culturethat is self-sustaining, delivers results, and gives back to the broader organization. Eventually handed.
• First participant of the STEP program. Worked at Samsung’s headquarters in South Korea for 6 weeks.Helped plan, coordinate, and facilitate projects. Worked closely with individuals to improve productquality and bridge.
• Delivered upon numerous critical projects for the org, many of which required navigating difficultresourcing and prioritization challenges, shipping changes at scale with zero downtime, and oftenrequiring coordination.
• Designed and proposed an initiative to improve quality within the engineering organization, eventuallyleading to adoption of the initiative as an org-wide company goal.

Mountain View, California, US

Mountain View, California, US

• First participant of the STEP program. Worked at Samsung’s headquarters in South Korea for 6 weeks. Helped plan, coordinate, and facilitate projects (e.g. Utopia, a project of projects where I played the role of TPM)..
• Technical lead on a year long project to build the Invitation API. Collaborated globally with PMs, TPMs, numerous cloud/client teams, and stakeholders. Currently services 2,000 emails transactions per day.
• Architected and implemented the location service, a global restful microservice with a user base of over 100 million users receiving ~6000 reqs/sec.
• Primary resource for technical representation of the Core cloud platform in numerous spaces, such as the green-field Home IoT domain.
• Led the development effort of migrating a backend infrastructure of over 20 global, regional, and shard level microservices to China AWS to service new customers.
• Spent time at Samsung HQ developing a new microservice to aid in the delivery of low-latency server sent events. This service currently services over 400 requests per second.

Mountain View, California, US

Mountain View, California, US

St. Louis, MO, US

• Manages, maintains, and improves the workflow of a 10-person team of varying skills and experiences
• Successfully proposed and led the effort of introducing numerous enterprise applications to support process improvement and customer communication
• Implemented a private package sharing repository to increase productivity amongst the development team
• Designed, planned, and implemented numerous Angular web applications for a range of different customers
• Maintains and enhances production software required for steady factory output
• Experience configuring build and deployment processes for.NET applications and services

Seattle, WA, US

• Fixed, maintained, and enhanced a JSON-based mobile hierarchy application
• Created an XSLT script to download relevant data into a spreadsheet, saving hours of manual labor
• Designed and implemented a Java program that manipulates DITA files, aiding in the launch of a new taxonomy that was years in the making
• Wrote test plans for new software, including personal test plans as well as UAT
• Implemented a test bed from the ground up for testing various features within the knowledge management space
• Main POC for multiple beta/product releases; performed troubleshooting during UAT, assigned issues to the appropriate teams, and worked with those teams to ensure issues were resolved properly

Seattle, WA, US

• Designed, created, and implemented programs to enhance productivity within Amazon. An example of this would be an HTML/JS page webpage I created that displayed a video and a stream of information similar to ESPN.
• Designed and enhanced internal web structures; worked with Microsoft SharePoint.
• Worked directly with visually impaired individuals using Speech and Language Technology.
• Filmed and edited multiple videos for educational and promotional purposes.
• Involved with new hire recruitment involving training, congratulatory speech, and coaching.
• Provided live performance reviews with employees and conducted training sessions.

• Trained in new employees, passing along my knowledge.
• Performed Customer Service duties such as cashiering and assisting customers.
• Completed scheduled tasks such as stocking, cleaning, and putting up new displays.

• Creatively designed projects in excel, word, and publisher.
• Maintained a concessional area while working with customers.
• Miscellaneous tasks such as deliveries, moving equipment, and copying documents.

Kincheloe, MI, US

• 3 years of face to face customer service.
• Managed financial aspects involving store debits and checks.
• Demonstrated workmanship with various miscellaneous tasks.