Dylan Beal Email & Phone Number

• 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐭𝐨 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬/𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐋𝐞𝐚𝐝 𝐨𝐟 𝐑𝐢𝐨𝐭 𝐆𝐚𝐦𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐜𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐧𝐠 𝐚 𝐭𝐞𝐚𝐦 𝐨𝐟 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞𝐬 𝐭𝐨 𝐦𝐚𝐱𝐢𝐦𝐢𝐳𝐞 𝐭𝐡𝐞𝐢𝐫 𝐭𝐢𝐦𝐞 𝐚𝐧𝐝 𝐞𝐟𝐟𝐨𝐫𝐭𝐬 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭𝐥𝐲
• Lead team through quarterly planning with regular status / blocker checks and reduced the teams time and effort in these regular planning sessions
• Chartered and facilitated regular rituals with game and platform leadership teams
• Established and maintain external communication channels for game team customers and external stakeholders
• Owned team’s calendar and ochestated activities to coordinate across internal and external rituals𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐜𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 𝐚𝐜𝐫𝐨𝐬𝐬 𝐠𝐚𝐦𝐞 𝐚𝐧𝐝 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐩𝐫𝐨𝐝𝐮𝐜𝐞𝐫𝐬 𝐭𝐨 𝐥𝐞𝐯𝐞𝐫𝐚𝐠𝐞 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐰𝐢𝐝𝐞 𝐰𝐨𝐫𝐤 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐨 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐰𝐨𝐫𝐤..
• Coordinated with game producers on the maintenance of game milestones and associated work for the launch of 3 games

Washington D.C. Metro Area

• Reported to the project managers and PMO leads to help facilitate project coordination with internal and external stakeholders.
• Gathered business requirements from clients
• Planned and facilitated project activities for internal and external teams during iterative program deployments
• Coordinated and delivered weekly project status reports to internal team and client
• Executed internal audits on project to maintain and exceed compliance regulations

Provided help desk support for Penn State Finance and Business Services employees. Coordinated with other departments in deploying new computers in bulk to users. Used ServiceNOW to track and manage user incidents and requests. Packaged applications in Microsoft SCCM 2012 for deployment