Dylan Cabral Email & Phone Number

Bellevue, Washington, United States

Everett, Washington, United States

- Communicate user needs and solve time sensitive technical issues within my direct team through detailed application, direction, and thoughtful verbal and written communication - Collaborate with other teams to support customer issues outside of my teams scope - 250+ closed user assistance cases in Salesforce using supported enterprise documentation and problem solving skills - Format data for migration and integration in SaaS infrastructure (SQL,EXCEL,CSV,JSON)- Monitor server logs to evaluate and solve technical issues (configuration errors, firewall security errors, try catch errors, version control), editing properties, directory structure, and executing commands within PowerShell and SQL as needed

Everett, Washington, United States

MC Northwest Properties Admin and Technical SupportProvide user support and training on the use of web technologies, audio-visual systems, and computer hardwareTroubleshoot desktop hardware and software problems.Perform upgrades on computers and adjacent peripheralsExplained and deployed software aids for the efficiency of the company and ownerEvaluate new computer components and technologies to improve computer and network system reliabilityCommunicate clearly and concisely, both orally and in writing when explaining use cases and software to ownership

Seattle, Washington, United States

Coding bootcamp, Intermediate level completed, currently enrolled in Advanced Software Development in the Python Programming language. Gaining experience with Numpy, Pandas, Silenium, Django, Kaggle, Beautiful Soup, Object Oriented Programming and Test Driven Development. Previous courses focused on Node.js, MongoDb, Express, React, Bootstrap, REST API's and building CRUD enabled applications hosted on cloud servers, like Netlify, Render, and Vercel.

Worked to specific technical specifications according to FAA Law, blueprints, and production and OSHA compliance.Acted as Business Process Improvement Chief attending meanings and implementing new processes to increase cost savings and increase productivityParticipated in projects that could streamline the production system. Generated learning Aids, tool modifications, ergonomic improvements and work area safety checksWorked in 5 different shops learning the importance of being a self starter and integrating into any team that was presented.

Lynwood, Washington

At Sports Authority my primary focus involved learning about sports and recreational equipment and how I could effectively market these items to families and customers. I worked Primarily in the Camping and Outdoor sports section where I was hands on with fitting customers for various ski and snowboard equipment. This position involved heavy customer interaction all day every day. The communication and sales skills learned in this time lead me to be promoted to lead sales associate of fitness equipment. I consistently entered the top 5 of all associates in sales of extended warranty programs. One month even being the top warranty sales associate of the entire location. This earned me experience with balancing tills, opening and closing a store, proper marketing and signage of Inventory. Most of all I was taught extreme confidence in my ability to build relationships with customers.