Dylan Cabral

Dylan Cabral Email and Phone Number

Technical Account Manager at Synology @ Synology
taipei city, taiwan, taiwan
Dylan Cabral's Location
Everett, Washington, United States, United States
Dylan Cabral's Contact Details

Dylan Cabral work email

Dylan Cabral personal email

n/a
About Dylan Cabral

As a seasoned Technology Professional with strong sales acumen, I thrive on delivering technical excellence and driving client success in end-user-focused environments. With a robust background in technical application support and a passion for fostering client relationships, I excel in providing tailored solutions that meet technical and business needs.My career journey has been marked by significant achievements, from spearheading cost-saving projects at Boeing through Lean methodologies to excelling in sales, and client management roles. Currently serving as a Technical Account Manager at Synology, I leverage my deep technical expertise in enterprise systems and my knack for understanding client requirements to deliver impactful solutions that drive revenue and customer satisfaction.In my role, I combine technical proficiency with a keen understanding of sales dynamics, consistently exceeding sales targets while ensuring seamless integration of solutions. I am adept at leveraging Salesforce CRM to optimize client interactions and streamline processes.Outside of work, I hold a Certification in Advanced Python Development and actively pursue opportunities to enhance my technical knowledge base.Let's connect to explore how my blend of technical acumen, sales expertise, and commitment to client success can contribute to your organization's growth.

Dylan Cabral's Current Company Details
Synology

Synology

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Technical Account Manager at Synology
taipei city, taiwan, taiwan
Website:
synology.com
Employees:
630
Dylan Cabral Work Experience Details
  • Synology
    Technical Account Manager
    Synology Nov 2023 - Present
    Bellevue, Washington, United States
  • Addison Group
    Technical Support Specialist
    Addison Group Jun 2023 - Nov 2023
    Everett, Washington, United States
    - Communicate user needs and solve time sensitive technical issues within my direct team through detailed application, direction, and thoughtful verbal and written communication - Collaborate with other teams to support customer issues outside of my teams scope - 250+ closed user assistance cases in Salesforce using supported enterprise documentation and problem solving skills - Format data for migration and integration in SaaS infrastructure (SQL,EXCEL,CSV,JSON)- Monitor server logs to evaluate and solve technical issues (configuration errors, firewall security errors, try catch errors, version control), editing properties, directory structure, and executing commands within PowerShell and SQL as needed
  • Mc Northwest Properties
    Admin And Technical Support
    Mc Northwest Properties Feb 2023 - Nov 2023
    Everett, Washington, United States
    MC Northwest Properties Admin and Technical SupportProvide user support and training on the use of web technologies, audio-visual systems, and computer hardwareTroubleshoot desktop hardware and software problems.Perform upgrades on computers and adjacent peripheralsExplained and deployed software aids for the efficiency of the company and ownerEvaluate new computer components and technologies to improve computer and network system reliabilityCommunicate clearly and concisely, both orally and in writing when explaining use cases and software to ownership
  • Code Fellows
    Student
    Code Fellows Sep 2022 - Apr 2023
    Seattle, Washington, United States
    Coding bootcamp, Intermediate level completed, currently enrolled in Advanced Software Development in the Python Programming language. Gaining experience with Numpy, Pandas, Silenium, Django, Kaggle, Beautiful Soup, Object Oriented Programming and Test Driven Development. Previous courses focused on Node.js, MongoDb, Express, React, Bootstrap, REST API's and building CRUD enabled applications hosted on cloud servers, like Netlify, Render, and Vercel.
  • Boeing
    Integral Fuel Cell Sealer
    Boeing Nov 2012 - Apr 2023
    Worked to specific technical specifications according to FAA Law, blueprints, and production and OSHA compliance.Acted as Business Process Improvement Chief attending meanings and implementing new processes to increase cost savings and increase productivityParticipated in projects that could streamline the production system. Generated learning Aids, tool modifications, ergonomic improvements and work area safety checksWorked in 5 different shops learning the importance of being a self starter and integrating into any team that was presented.
  • Sports Authority
    Lead Sales Associate
    Sports Authority Aug 2011 - Nov 2012
    Lynwood, Washington
    At Sports Authority my primary focus involved learning about sports and recreational equipment and how I could effectively market these items to families and customers. I worked Primarily in the Camping and Outdoor sports section where I was hands on with fitting customers for various ski and snowboard equipment. This position involved heavy customer interaction all day every day. The communication and sales skills learned in this time lead me to be promoted to lead sales associate of fitness equipment. I consistently entered the top 5 of all associates in sales of extended warranty programs. One month even being the top warranty sales associate of the entire location. This earned me experience with balancing tills, opening and closing a store, proper marketing and signage of Inventory. Most of all I was taught extreme confidence in my ability to build relationships with customers.

Dylan Cabral Education Details

Frequently Asked Questions about Dylan Cabral

What company does Dylan Cabral work for?

Dylan Cabral works for Synology

What is Dylan Cabral's role at the current company?

Dylan Cabral's current role is Technical Account Manager at Synology.

What is Dylan Cabral's email address?

Dylan Cabral's email address is dy****@****ing.com

What schools did Dylan Cabral attend?

Dylan Cabral attended Code Fellows.

Who are Dylan Cabral's colleagues?

Dylan Cabral's colleagues are Mohammad Farooq, Tomasz Faraim, 吳家熏, Evgeniya Paliy, 劉世晧, Rahat Boontunjeen, Mico Shih.

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