Dylan May Email & Phone Number

Bloomfield, NJ, US

New York, NY, US

Union, NJ, US

• Coordinates with cross-functional and technical teams to enhance data mapping, extraction, cleaning, and loading processes of large, complex datasets
• Develop SQL-based quality metrics to ensure data integrity and accuracy
• Generates post-transfer reports to guide strategic decision making and research new technologies to improve data transfer process

Eindhoven, Netherlands, NL

• Collaborated with stakeholders to build and optimize the data and reporting infrastructure using Power BI and SQL, enabling data analysis of consumer behavior from extracted data from 3 different data sources
• Managed and maintained the data source systems to process millions of rows of data from Customer Thermometer to Power BI to generate real-time reports and dashboards
• Developed instructional materials and conducted training presentations to enhance internal data literacy and promote the adoption of automated feedback systems

Charlotte, North Carolina, US

• Process orders, prepare shipments, and complete due diligence to ensure orders are fulfilled correctly and efficiently
• Communicate with numerous partners to troubleshoot and to resolve order fulfillment issues

Atlanta, GA, US

• Independently managed a loan portfolio exceeding $750 million in consumer-direct retail mortgage value
• Audited and verified net income calculations for over 1,500 unique loans, with a total mortgage value exceeding $480 million, at a quality assurance rate consistently greater than 95%
• Analyzed junior underwriting key performance indicators (KPI) to advise leadership on improvements to processes and organization efficiency
• Maintained a working knowledge of data governance standards and consistently placed in the top 25% of Company junior underwriters

Malverne, NY, US

• Designed and implemented a retransfer fee recovery policy that recovered in excess of $10,000 in a four-month timespan
• Analyzed primary and secondary ticket sales data to formulate pricing plans for partners to optimize ticket sales growth
• Developed pricing strategies for partners to maximize ticket sales for future events with limited attendance due to the COVID-19 pandemic
• Contributed to the development of partners’ surveys program and generated visualization of survey results to communicate the overall expectations for the Fall 2020 ticket market
• Performed a variety of fulfillment duties, such as processing orders, preparing shipments, and delivering orders
• Responsible for receiving and confirming contents and quality of ticket inventory with a value in excess of $385 million

US

• Managed and facilitated fan experience events and New York Jets marketing activations, averaging over 1,600+ fans in attendance

Orange, CT, US

• Developed and maintained high quality customer relationships to increase and maintain revenue goals customer retention

• Analyzed Facebook Analytics and Google Analytics to develop new social media marketing campaigns

• Promoted and facilitated events for the “OneTeam” re-branding marketing campaign

Master Of Science - Ms, Business Analytics

Master'S Degree, Finance, General

Bachelor’S Degree, Major: Marketing Minor: International Business

Education record