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Experienced Customer Success/Account Manager with a demonstrated history of working in the computer software industry.
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Marketing ManagerJuniper Overland Jun 2023 - PresentDenver, Colorado, United StatesKey Responsibilities:- Strategic Planning: Develop and execute marketing strategies for Juniper Overland's products and services, including social media, content marketing, and digital advertising.- Content Creation: Produce engaging content for Instagram, Facebook, YouTube, and the company blog.- Brand Management: Enhance Juniper Overland’s brand identity through consistent messaging and visuals across all marketing channels.- Event Coordination: Plan and execute events like the Annual Juniper Jamboree, managing logistics and vendor coordination, and capturing photo/video content.- Product Marketing: Create marketing materials and product listings, including descriptions and promotional content for products like the Garmin Tread Overland Edition and rear wall mounting plates for Scout Campers.- Influencer Partnerships: Manage relationships with influencers and brand ambassadors to drive brand awareness and product sales.- Customer Engagement: Interact with customers and the overland community through social media, events, and customer service to build relationships and foster loyalty.- Performance Analysis: Track and analyze marketing campaign performance to optimize strategies and achieve marketing goals.Achievements:- Rebuilt the company website in Shopify, added over 50,000 SKUs, and increased online sales by 900% in one year.- Boosted social media following and engagement through targeted campaigns and content strategies.- Coordinated two successful Juniper Jamboree events, enhancing brand visibility and customer loyalty.- Launched new product lines, secured vendor partnerships, and managed pre-order campaigns.- Improved dealer relations and streamlined the communication process for product inquiries and sales.Tools and Technologies:- Adobe Creative Suite (Entire Suite)- Social Media Platforms (Instagram, Facebook, YouTube)- Content Management Systems (Shopify, WordPress)- Analytics Tools (Google Analytics, social insights) -
Assistant Vice President | Operations Manager | Project ManagerFront Range Design Center Mar 2019 - May 2023Boulder, Colorado- Managed and coordinated the workflow and schedules of the design and project teams to ensure over 140+ projects were completed on time, within budget, and to client specifications.- Monitored project progress and provided regular updates to clients and stakeholders to ensure that project deliverables were met.- Collaborated with design teams to develop project plans, design concepts, and construction documents that met project goals and client expectations.- Conducted regular site visits to ensure that construction and installation were completed to quality standards and specifications.- Oversaw budget and financial reporting for all projects internally, responsible for the profitability of the project, and ensuring vendor bills were verified and approved for payment.- Developed and maintained relationships with clients, vendors, and subcontractors to ensure the success of all projects.- Implemented and maintained project management software to track project progress and improve team communication and collaboration. -
Support Lead | Integration SpecialistMobilecause May 2015 - Mar 2019Calabasas, Ca- Providing support and best practices to on-boarded customers- Responding to incoming questions from existing customers and helping them troubleshoot- Teaching customers how to use our technology platform- Proactively engaging existing customers, and helping them integrate more mobile fundraising and communication tools into their activities- Leading group training webinars- Creating documentation and training materials- Inspiring customers to add mobile components to existing initiatives, and to try and test new things- Contributing to the evolution of our platform based on your experience with customers- Identifying and escalating at-risk customersTop Clients: Steve & Marjorie Harvey Foundation, Petco Foundation, Musician's On Call, Human Rights Watch, American Immigration Council, Beyond Type 1, Jackie Robinson Foundation, Keep a Breast, Together Rising -
Marketing AssistantDji Technology, Llc. Apr 2013 - May 2015Los Angeles, Ca- Keeping marketing inventory organized and tracked with software such as inFlow and Smartsheets.- Coordinating trade shows from designing booths to PR stunts.- Demonstrating products to VIP clients.- Following up with collaborators and content creators generating social media content.- Designing marketing materials such as banners, promotional material, flyers, pop-ups, business cards, and clothing.- Shooting/editing behind the scenes for Vimeo and YouTube.- Assisting production on set ensuring the brand is represented to its best and providing on site support.- Draft monthly reports for Executives. -
Manager/Head Of MarketingMusician'S Depot Feb 2008 - Jun 2013Westlake Village, CaMarketing duties:- Design, creation, and implementation of frequent e-mail marketing campaigns.- Design (Photoshop, Illustrator, Dreamweaver, etc.), coding (HTML, CSS, PHP, Joomla), and management of store website.- Management of effectiveness of certain advertising campaigns including: YP, MoneyMailer, door-to-door, Facebook, YouTube, local and non-local newspapers, Groupon, LivingSocial, Conejo Deals, Bogopod, etc.Office Manager duties: - Preparing payroll, filing and managing all necessary documents, recruiting and training of all sales employees.- Delegating and scheduling all employees and duties.- Management of inventory including budget, analyzing, ordering, stocking, and special orders.- Creating a positive moral and employee happiness.
Dylan Deeds Skills
Dylan Deeds Education Details
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Business Administration -
Digital Communication And Media/Multimedia -
Agoura High School
Frequently Asked Questions about Dylan Deeds
What company does Dylan Deeds work for?
Dylan Deeds works for Juniper Overland
What is Dylan Deeds's role at the current company?
Dylan Deeds's current role is Marketing Manager for Juniper Overland.
What is Dylan Deeds's email address?
Dylan Deeds's email address is dd****@****use.com
What is Dylan Deeds's direct phone number?
Dylan Deeds's direct phone number is +181830*****
What schools did Dylan Deeds attend?
Dylan Deeds attended Moorpark College, Arizona State University, Agoura High School.
What skills is Dylan Deeds known for?
Dylan Deeds has skills like Social Media Marketing, Digital Marketing, Marketing, Management, Sales Management, Sales, Account Management, Project Management, Project Planning, Social Skills, Marketing Communications, Communication Skills.
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Dylan Deeds
Stafford, Va
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