Dylan Flesch Email & Phone Number

New York, New York, United States

Responsible for selecting, implementing and maintaining an organization-wide media asset management system.Leads overall strategy, implementation, and workflow designs of the asset management systemManages the phased migration of legacy media assets into the MAMS, in coordination with the engineering, IT, archives, digital, and marketing teams.Acts as product owner and primary liaison between NYPR and MAM vendor.Creates and manages new users and group access and permissions.Implements and configures the MAMS system to accommodate NYPR’s taxonomies and metadata schemas.Works closely with the legal and business development offices to insure proper application of rights metadata to all assets.In charge of governance, documentation, training, and on-boarding of NYPR staff.Keeps informed of latest asset management technology trends and innovations.

Conduct and oversee outreach to U.S. public radio stations to facilitate submission of high-level collection information to the Sound Collections Database, a national database designed to identify, map, and make searchable information regarding historical radio broadcasts and other radio-related materials.

Co-managed the research, curation, and installation of the 2019 exhibit, Resistance Radio: The People’s Airwaves.Developed an exhibit-supplementing website with themed multimedia timelines, educational materials, and a live webcast.Programmed events series featuring local and traveling speakers.Support production of Audio Interference podcast with booking, recording, and producing responsibilities.

Seattle

Direct and manage the KEXP Library and Archives. Establish strategic and operational goals and implement strategies to achieve those goals.Serve as product owner for organization-wide media asset management (MAM) system. Ensure preservation of, and access to, 400+ terabyte footprint of over 150,000 hours of audio assets, 10,000 hours of video assets, and 150,000 photographs.Manage all Library and Archives projects, including arrangement and description, outreach and acquisitions, and migration of media assets and metadata from legacy systems into MAM system. Successfully decommissioned 10 legacy systems.Implement and maintain MAM integrations and components, including storage systems, search platform, audio-over-IP network, broadcast playout and automation, MAM web application, CMS, video transcode engine, audio distribution platforms, craft editors, video publishing platform, metadata schemas, external metadata sources, custom software APIs, and more.Develop MAM user onboarding materials, training programs, and wiki articles to support adoption of MAM workflows and solutions.Lead on day-to-day MAM operations, issue troubleshooting, reference services, metadata management, documentation, reporting and analytics, and governance.Develop and manage physical, born-digital, and reformatted media workflows. Digitally reformatted 45,000 CDs into file-based assets. Outsourced digital reformatting of 4000 archival objects held on digital audio tape (DAT), reel-to-reel, cassette, and cart carriers from 2018 to 2019. Negotiated long-term preservation of nearly 3000 of these in the Library of Congress American Archive of Public Broadcasting.Provide 24/7 support for MAM master control room broadcasting functionality. Maintain separate “studio-in-a-box” for planned MAM system downtimes. Successfully increased from one to five playout-equipped studios in 2018.

Completed Scrum Master certification through Scrum Alliance.Socialized organization away from waterfall-style software development toward agile principles with scrum framework.Successfully managed KEXP’s adoption of incremental software development style based on user stories and regular sprint cycles of planning, daily-standups, review, retrospective, and backlog grooming sessions.Developed training documentation and coached product owners, stakeholders, and software development team.Iteratively released new software features, and new products from the ground up, including a new DJ playlist tool, new content management system, complete website redesign, and a new customer relationship management system.

Seattle

Managed KEXP music licensing relationships and KEXP podcast publishing workflows. Secured direct licensing from record labels, artists, and other rights-holders for use of musical works and sound recordings in KEXP podcasts and in-studio performance series. Coordinated with KEXP programming and production staff to manage and execute the podcast publishing schedule.Created and maintained record management systems for all relevant licensing and podcast materials and information.

Inventoried KEXP’s archives as part of the American Archive of Public Broadcasting Content Inventory Project in 2011.Established the Library and Archives department as a functional unit under the Engineering and IT departments, working closely with Production and Programming departments. Combined siloed information systems into multi-departmental tools and established a shared metadata schema.Managed American Archive of Public Broadcasting digitization of 150 of KEXP's most at-risk archival materials.

Queen Anne

Managed staff and day to day operations for the Queen Anne and now SoDo location of this retail media store. Moved entire store inventory with only two days of closed time. Managed entire book section move (65 shelving units and approximately 10,000 titles. Performed a categorical analysis and reorganization of physical book section layout and signage for an improved customer browsing experience at the SoDo location.

Personalized bookselling and top quality customer service for this historic Seattle bookstore. Improved invoice reconciling procedures, Played a large role in moving the entire bookstore (150,000+ titles) in less than two weeks, taking on a leadership role in designing and physically building out workstations and storage solutions in the new shipping and receiving department. Implemented monthly inventory accuracy checks as head of the computer, music, economics and cooking sections.

Appointed by Mayor Jim Haggerton for the duration of 2009. Helped support redirected library resources from an underutilized library into useful services at another library. Foster Library now provides early literacy instruction to at-risk children, expanded hours and more citizenship and ESL classes than it ever had before.

Planned and executed a successful customer retention campaign which converted brick and mortar customers (from this Southcenter location which would soon close) into online shoppers.Maintained cash register, opened and closed store, managed a small staff, assisted customers in locating product, coordinated store product transfers, registered and oriented customers, filed and purchased product, processed shipments and created daily playlists.

Welcomed and directed a high-volume of guests, set-up and operated guest concert experiences, maintained Sound-Lab and customers' use of Sound-Lab instruments.

Tukwila, Wa

Maintained cash register, assisted customers in locating items, priced product, shelved and alphabetized books and received inventory.

Masters, Library And Information Science

Bachelors, Business Administration

Associate Of Arts, Business Major