Oversaw daily operations of Pasadena campus providing language education to 1500+ students from over 60 different nationalities. Managed day-to-day operations of physical space, immigration compliance, student services, events, campus safety, and IT support and infrastructure. • Managed logistics for hundreds of international students arriving and departing each week, including accommodation arrangements, airport transfers, and welcome orientations• Handled crisis situations including medical emergencies, safety threats, evacuations and other urgent incidents, ensuring proper response and communication with relevant parties• Coordinated campus budgets, monitoring corporate card expenditures and approving vendor invoices• Implemented and monitored access control systems, including badge readers and electronic locks, maintaining a secure campus environment• Designed, implemented and issued campus IDs, ensuring proper access control for students, staff, and visitors• Oversaw local campus IT infrastructure, including managing student access to networks, maintaining computers and other technology, and troubleshooting technical issues. • Analyzed and tracked KPIs, prepared reports on operational efficiency, student volume, NPS scores, and presented findings to senior management• Identified, hired, and managed external vendors and service providers• Served as Designated School Official (DSO), ensuring compliance with Homeland Security regulations for international students, including maintaining accurate records in SEVIS database, issuing I-20 forms, advising students on visa regulations and maintaining their legal status, and preparing for DHS audits and accreditation inspections• Recruited, trained, and supervised a diverse team of staff, including coordinators, administrative staff, resident assistants, group leaders, and seasonal support staff• Liaised daily with a global team across 600+ offices, confirming student bookings and campus capacity

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Worked directly with the Founder in accurately translating 4,000+ sentences and 1,000+ words from Mandarin Chinese to English and vice versa in preparation for a new language course.

Reported to the Regional Operating Partner of the Keller Williams Greater PA Region, whose operations exceeded $14B+ in sales volume in 2015.

Shaanxi Qinba Mountain is a leading provider of organic food sourcing solutions, catering to groceries stores across the Shaanxi province of China.