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Empathetic leader driven by exceptional customer experiences. Diverse background in product, project, and operations management. Passionate about developing leaders and teams, LGBTQ issues, and social and environmental justice.
Haven Building & Design Company
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Owner, General ContractorHaven Building & Design Company Oct 2021 - PresentPortland, Oregon, United StatesWe're a new real estate investment firm focused on residential renovations. In-house design and general contracting capabilities give us an edge—we see potential others don't and can move quickly to produce stunning, agile designs and bring them to life.
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Senior Operations Manager, FulfillmentMcmaster-Carr Jun 2019 - Jul 2021Greater Chicago AreaOversaw operations teams responsible for meeting thousands of daily customer commitments safely and accurately. Developed managers in their understanding of the business and in effective, empathetic people management. Set priorities for projects aimed at improving operating conditions and employee experience. Led budgeting and planning to ensure we remained equipped to meet customer demand. -
Senior Product ManagerMcmaster-Carr Jul 2016 - Jun 2019Greater Chicago AreaDeveloped product and content strategies to address unmet or underserved customer needs through customer and expert interviews; website and product performance data; and market research. Drove buy-in of product roadmaps among company leadership, cultivated effective external partnerships, and managed publication plans to ensure exceptional customer experiences with new and existing products.
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Implementation ManagerMcmaster-Carr Mar 2015 - Jul 2016Greater Chicago AreaWorked with a cross-functional team to define requirements, guide development and testing, and ultimately implement new software to improve the efficiency and accuracy of the processing customer payments at reduced cost and risk.Worked with department management team to update daily workflows and communicate changes in processes and expectations to operational team members.
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Operations ManagementMcmaster-Carr Nov 2013 - Mar 2015Greater Chicago Area2014-2015Responsible for the operational effectiveness and personnel management related to order consolidation and packing activities; improved operating metrics through new workflows better aligned to upstream fulfillment activities2013-2014Planned and managed infrastructure expansion and space management projects to improve operating conditions for employees and better prepare the facility for future growth.
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Consultant / Policy AnalystGfoa Apr 2013 - Nov 2013Chicago, IlSupported the research and development of best practices to allow education institutions to better align resources to student outcomes through the budgeting process.Consulted with local, county, and special purpose government agencies to identify business process improvements and document system requirements during new enterprise software implementations. -
Manager, Finance & StrategyMeritas Family Of Schools Feb 2012 - Apr 2013Northbrook, IlCollaborated with corporate and school leadership teams to drive continual improvement in financial and strategic planning for a family of ten private schools in the U.S., Switzerland, Mexico, and China. I constructed metrics and built tools to enhance management's visibility into operational and strategic performance, improve forecasting and budgeting accuracy, and reduce non-value adding work.
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Finance & Strategy AnalystSiemens Jul 2011 - Feb 2012Greater Chicago AreaSupported development and implementation of mid-range strategic planning processes throughout 100+ locations across North America. Provided comprehensive analysis through advanced Excel modeling and consultative guidance. -
Finance Leadership Development AnalystSiemens May 2009 - Jul 2011Greater Chicago Area; Iselin, NjTwo-year accelerated development program for high-potential, early-career finance professionals.
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Finance Analyst InternSiemens Jun 2008 - May 2009Greater Chicago AreaProvided ad hoc analysis and reporting for various financial topics of the Building Automation business unit. Supported viability study of service revenue growth initiatives.
Dylan Gordon Skills
Dylan Gordon Education Details
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Magna Cum Laude; University Honors
Frequently Asked Questions about Dylan Gordon
What company does Dylan Gordon work for?
Dylan Gordon works for Haven Building & Design Company
What is Dylan Gordon's role at the current company?
Dylan Gordon's current role is Haven Co. | Est. 2021.
What is Dylan Gordon's email address?
Dylan Gordon's email address is dy****@****ter.com
What is Dylan Gordon's direct phone number?
Dylan Gordon's direct phone number is +131284*****
What schools did Dylan Gordon attend?
Dylan Gordon attended Northern Illinois University.
What are some of Dylan Gordon's interests?
Dylan Gordon has interest in Fashion, Politics, Food And Wine, Home Improvement Projects, Music, Travel, Current Events.
What skills is Dylan Gordon known for?
Dylan Gordon has skills like Financial Modeling, Forecasting, Financial Analysis, Reporting And Analysis, Powerpoint, Microsoft Excel, Market Analysis, Project Management, Excel, Strategic Planning, Process Improvement, Data Analysis.
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Dylan Gordon
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Dylan Gordon
Devon, Pa -
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