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EXPERT SALES / SALESFORCE OPERATIONS CONSULTANT WITH 20YR TRACK RECORD- Added $500m in pipeline to a mid-market construction company in 6 months- Added $415m to the bottom line for a global computer company in 18 months- Added $12m to the bottom line for a global Oil & Gas company in 6 months- Enabled collection of over $200m for a global Super Major oil company- Increased WinRate % from 20:1 to 5:1 for a global outsourcing company- More than 100 happy customers across US Mid-Market & Enterprise Accounts Dylan is an experienced, dynamic Sales Operations Consultant (Salesforce & Conga) with 20+ years Salesforce experience and 100+ implementations across Oil & Gas, Manufacturing, Construction, Engineering & Technology businesses.Dylan and his teams work with owners, stakeholders and vendors to transform the performance of sales teams using salesforce and Conga operations by solving immediate issues, optimizing roles, process, tools, data, reporting, management metrics and training to drive sales and operational effectiveness helping leaders build for the future.He has a track record of sales operations success in the U.S. and U.K. working with organizations like Microsoft Channel, Cap Gemini, Compaq Computers, Baker Hughes, Shell, AIG, JDR Cables, G3 & more than 100 small/mid-market businesses.SALESFORCE STRATEGY, SALES OPERATIONS & CONSULTING30+ years solving Sales process, tools, data, reporting, management & adoption problems20+ years salesforce.com, 100+ implementations from 2 - 3,500 usersSALESFORCE PROGRAM MANAGEMENT, IMPLEMENTATION & ADOPTIONSimple, effective streamlined processes, supported by effective technology and reporting.SALESFORCE REPORTING & PERFORMANCE MANAGEMENTObjective data driven KPI's to measure & direct execution of sales, marketing & operations.SALESFORCE TRAINING, COACHING & ADOPTION PROGRAMS20+ years of training management & delivery to improve salesTraining & Adoption Programs (Sales / Managers / Leaders / Sales Support)Miller Heiman Master Certified Trainer (Legacy)- Account Management (LAMP/Goldsheet)- Opportunity Management (Strategic Selling/Bluesheet)- Activity / Call Management (Conceptual Selling/Greensheet)
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Vice President, SalesQuarrioHouston, Tx, Us -
Director, Licensing & OperationsPermitpros Aug 2024 - PresentDallas, Tx, Us -
Director, Sales OperationsQuarrio Aug 2024 - PresentBerkeley, Ca, Us -
Sr. Sales Operations ConsultantOrganized Growth Jan 2024 - PresentSpring, Texas, UsDylan helps Investors, Owners and Sales Leadership in SMB & Mid-Market businesses execute their sales strategy and grow revenues faster across Marketing, Sales, Operations, & Finance leveraging the Salesforce & Conga ecosystems.Dylan does this by aligning & streamlining Strategy, Process, Tools, Data, Reporting, Management KPIs, Training, Coaching & Support. This is what we call Sales Consulting, Sales Operations & Sales Adoption. -
Advisory Board MemberAdvisorycloud Jul 2024 - PresentSan Rafael, Ca, Us -
Director, Sales (Us)Cloud Mammoth Jan 2024 - Nov 2024Reno, Nevada, UsDylan Gray Consulting (DGC), has been integrated into specialist salesforce consulting partner Cloud Mammoth. Please visit us at www.cloudmammoth.comCustomers will now receive better service, more predictable outcomes and better account management. -
Sr. Salesforce & Conga Operations ConsultantDylan Gray Consulting, Llc Jul 2000 - Dec 2023As a senior Salesforce & Conga Operations specialist (with 20 yrs Salesforce & 100+ Salesforce.com implementations) my team and I help companies execute their business strategy & operations (marketing, sales, quoting, contracting, customer service & analytics) strategy on Salesforce.com
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Managing Consultant, Neos Services For SalesforceNeos Jul 2019 - Feb 2020Hartford, Connecticut, UsI was engaged to define, stand up and support the NEOS Salesforce Services practice.NEOS has 20 years of insurance consulting expertise and 7 specialist insurance practices encompassing strategy, product, process, data, technology, program/project management and business process outsourcing. -
Salesforce Application Delivery ManagerAig Retirement Services Oct 2018 - Jun 2019Houston, Texas, UsEngaged on a project to lead, assemble and stand up an in-house Agile salesforce.com delivery team to deliver an enhanced customer journey from Lead to Cash. 9 workstreams and 30+ project team members.Delivered 3 releases on time on budget to requirements, onboarded & stabilized the team, working processes and transitioned 3rd party development partners from one Big 6 to another Big 6 and handed off to internal team to run & maintain. -
Salesforce Operations ConsultantShell May 2013 - Dec 2015London, England, GbWorking as a Salesforce operations consultant running salesforce.com projects, training and support for multiple divisions. Focused on process and tools simplification, streamlining and automation to drive ease of use, data quality and customer experience improvements.First project was the design, development and implementation of Customer OnBoarding using the Shell Energy Connect Portal bi-directionally integrated with salesforce.com to simplify and enhance the customer experience, reduce administration, increase sales time and optimize process visibility and benchmarking. -
Senior Manager, Sales OperationsNexeo Solutions, Llc Dec 2011 - Jul 2012Downers Grove, Illinois, UsResponsible for bringing together and operationalizing sales strategy, sales process, sales tools (inc. salesforce.com), sales data & reporting, sales training and sales support to facilitate the sales organization in achieving their business and professional goals faster and more efficiently. -
Manager, Sales OperationsPost Oak Crm, Llc Mar 2010 - Dec 2011Responsible for the definition and execution of market segmentation, service offer definition, sales process and project execution model for this salesforce.com consulting partner.Oversaw 41 salesforce.com projects with an average customer satisfaction rating of 9.1/10. -
Manager, Global Sales Operations SupportBaker Hughes May 2006 - Jan 2010Houston, Texas, UsWorked primarily with executive management in the Divisional and then Corporate Global Accounts organization to design, develop and deploy across all divisions and all geographies a unified sales process and tool. Incorporated Miller Heiman Gold, Blue and Green sheet disciplines with their salesforce embedded Sales Action Manager tool.The Account, Opportunity and Contact Management sales process was integrated within salesforce.com. Process and tools training were delivered via traditional ILT, CBT and WebEx.Additionally provided sales support to Global Accounts organization. -
Manager, Global Sales Process & ToolsBaker Hughes May 2006 - Jan 2010Houston, Texas, Us -
Consultant, Sales Process & Salesforce.Com ImplementationMw Advisors, Llc Jan 2005 - Apr 2006Lynnfield, Massachusetts, Ma, UsProvided sales and consulting in relation to Sales Process, salesforce.com and Sales Training to Houston area mid-market businesses -
Executive Vice PresidentThe Icsp Aug 2002 - Jan 2005Consulted to US and UK clients on Sales Process, Sales Training and Sales Certification and CRM implementation.
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Manager, Worldwide Sales ToolsCompaq Computer Corp. Aug 1999 - Jun 2002Houston, Texas, UsGLOBALLY responsible for the design and development of an internal global sales effectiveness portal bringing together all aspects sales content and tools for sellers addressing markets, service offers, sales guides, crm and training.UK responsibility for needs analysis for 3,500 field sellers and the optimization of call center training for onboarding. The goal is to align one face to the customer, sell value not price, improve sales effectiveness. -
Manager, Worldwide TrainingConstellar Corporation (Now Ibm) Jan 1997 - Jan 1999Design, develop and implement certification program for clients that reduces implementation time, increases customer satisfaction, internal support and Constellar revenues.
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Product Marketing ManagerCap Gemini Ernst & Young Jan 1995 - Jan 1997Paris, France, FrResponsible for the market analysis, competitive strategy, vendor selection, pricing and sales collateral to launch, support and grow training revenues from Microsoft related Programming, Networking, Systems Management, Email, Project Management & Office Automation products. -
Manager, Systems MarketingMicrosoft Channel Partner (Anthony Cook Associates) Feb 1991 - Dec 1995Responsible for defining systems service offerings and selling consulting services based on Microsoft Solutions that addressed networking, email, desktop automation and custom applications development in Access, Visual Basic and SQL databases.
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Software DeveloperSmith & Williamson Aug 1989 - Jan 1991London, GbResponsible for the development of an Expert System to assist banks in determining lending rules based on stochastic dominance and rules based decision making.
Dylan Gray Skills
Dylan Gray Education Details
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The University Of EdinburghAgriculture & Expert Systems -
Bradfield College, Uk -
Hill House International Junior SchoolNa
Frequently Asked Questions about Dylan Gray
What company does Dylan Gray work for?
Dylan Gray works for Quarrio
What is Dylan Gray's role at the current company?
Dylan Gray's current role is Vice President, Sales.
What is Dylan Gray's email address?
Dylan Gray's email address is dy****@****hoo.com
What is Dylan Gray's direct phone number?
Dylan Gray's direct phone number is +128125*****
What schools did Dylan Gray attend?
Dylan Gray attended The University Of Edinburgh, Bradfield College, Uk, Hill House International Junior School.
What skills is Dylan Gray known for?
Dylan Gray has skills like Salesforce.com, Sales Process, Strategy, Sales Operations, Crm, Management, Sales Management, Leadership, Lead Generation, Sales, Selling, Training.
Who are Dylan Gray's colleagues?
Dylan Gray's colleagues are Muhammad Qasim, Ruhama Sardar, Abdulrehman Khalid, Sara Grey, Josefine Charles-Harris, Muhammad Naveed, Nabia Mansoor.
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