Dylan Haight Email & Phone Number

Managed client requests for staff replacements, scheduling changes, and additional personnel. I served as a liaison between clients and candidates, resolving issues related to job placements, payroll, and contracts. I also provided support throughout the hiring process, assisting candidates with applications, onboarding, and follow-ups to ensure smooth operations and high customer satisfaction.•Answer inquiries from job seekers about open positions, application processes, and qualifications. •Provide information about interview schedules, job details, and onboarding procedures.•Address any concerns employers may have with their temporary or permanent hires.•Handle client requests for temporary staff replacements, scheduling changes, additional staffing needs, or adjustments to existing contracts / personnel to ensure seamless business operations.•Regularly check in with candidates after placements to ensure job satisfaction and answer any follow-up questions.

Brooklyn, Ny, Us

Built and managed a high-volume Etsy shop, generating over $300,000 in sales by ensuring exceptional customer service, resolving order and payment issues promptly, and streamlining processes to improve overall buyer experience.•Created and optimized product listings to attract buyers, utilizing SEO and targeted ad campaigns to enhance visibility and drive sales.•Managed the end-to-end order fulfillment process, ensuring timely delivery and accurate tracking to enhance the overall customer experience.•Resolved customer issues related to payments, orders, and shipments with a high level of quality and efficiency, ensuring customer satisfaction.•Developed and maintained an engaging online presence through social media and targeted advertising, leading to a significant increase in brand visibility and sales.

Successfully founded and operated a custom merchandise business for 6 years, managing product development, B2C sales through my eCommerce website, and client relationships with music festivals and personal brands, while overseeing marketing, order fulfillment and customer service.•Designed and developed custom flags and other merchandise, collaborating with clients to create tailored solutions that met their branding and marketing needs.•Built and maintained relationships with clients, including event organizers, musicians, and brand owners, leading to repeat business and referrals.•Handled all business operations, including budgeting, pricing strategies, and profit margin optimization, ensuring sustainable growth and profitability.•Handled customer inquiries, resolved issues, and ensured satisfaction through prompt communication across email, phone, and website.•Conducted market research to identify trends in custom merchandise and consumer preferences, adapting product offerings accordingly.

San Francisco, California, Us

Provided exceptional customer service by addressing inquiries, resolving issues and recommending banking products to increase customer satisfaction and support sales objectives.•Handled inquiries about bank accounts, loans, credit cards, and other financial services.•Helped customers open new checking, savings, and credit accounts.•Resolved complaints or issues related to transactions, account discrepancies, and fees.Assisted customers with deposits, withdrawals, transfers, and payments.•Educated customers on personal finance management, including savings options and credit-building strategies.

Business, Management, Marketing, And Related Support Services

Business Administration And Management, General

Education record

Education record