Dylan Hester Email & Phone Number

Charlotte, North Carolina, United States

Lincolnton, North Carolina, United States

• Oversee training of Customer Service Associates, LCSAs, and ASMs.• Coach and role play to effectively teach winning sales techniques.• Assist District Managers with hiring and onboarding of CSAs, LCSAs, and ASMs.• Monitor and control daily labor percentages and preventative wash maintenance.• Monitor, control, and troubleshoot chemicals daily.• Ensure timely completion of daily, weekly, and monthly reporting as required.

Lincolnton, North Carolina, United States

• Open and Close site and facilitate daily operations.• Assist in the training of Customer Service Associates and Lead CSAs.• Assist in coaching and role playing to effectively teach winning sales techniques.• Conduct daily preventative maintenance program according to schedule.• Assess, troubleshoot, and perform preventative maintenance on equipment.• Attend the Point-of-Sale and oversee all transactions.

Lincolnton, North Carolina, United States

• Open and Close site and facilitate daily operations.• Assist in the training of Customer Service Associates.• Enrollment & Support of Unlimited Wash Club Members.• Attend the Point-of-Sale and oversee all transactions.• Maintain all aspects of the property in clean and working order.• Safely and efficiently load every vehicle with clear hand signals and a smile.• Maintain all aspects of the property in clean and working order.

Lincolnton, North Carolina, United States

• Documenting transaction details• Putting together financial reports• Fact-checking accounting data• Notify senior staff of any accounting errors• Calculate interest charges• Recording financial transactions• Tracking payroll data

Lincolnton, North Carolina, United States

• Fills medication orders for patients.• Compounds, labels, and repackages medications under the supervision of pharmacist.• Answers telephones and responds to questions and problems as authorized.• Performs clerical and billing duties as assigned. Maintains logs and filing systems• Orders medications/supplies from suppliers as assigned, types P.O.s, and checks orders on receiving.• Removes expired or soon to expire drugs from inventory and re-orders as necessary.• Completes pharmacy quality improvement assignments.

Lincolnton, North Carolina, United States

• Serves as a potential deterrent to criminal activity by maintaining a highly visible presence at self-checkout, observing customer and associate behavior, deactivating security tags, checking receipts for large un-bagged high value items, resolving alarm activations, and thanking customers as they exit the store.• Properly handles claims and returns, arranges and organizes merchandise and supplies, and identifies shrink and damages.• Completes work assignments and priorities by using policies, data, and resources and collaborates with managers, coworkers, customers, and other business partners to identify issues and the appropriate solutions• Operates equipment and maintains functionality of self-checkout area by ensuring self-checkout (SCO) registers are operational, performs maintenance on and repairs kiosks as directed, monitors a handheld device for SCO errors and responds immediately to kiosk and customer issues.• Process customer transactions by operating register equipment, assisting customers with SCOs, encouraging customers to use them and explain functionality, assisting customers with register prompts, key in Universal Product Codes (UPCs) and suspending transactions.

Lincolnton, North Carolina, United States

• Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together• Check the bottom of every cart and under all baby seats for items before completing an order• Scan customers' order and handles the payment transaction, per standard practice• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers• Maintain alertness and calls for assistance when needed to service customers per service standards• Check prices quickly and accurately• Ensure work station and front end area of the store has a neat and clean presentation• Report any register malfunction to the Customer Service Manager or MOD• Observe and correct all unsafe conditions that could cause associate or customer accidents• Successfully complete computer based training (CBT) and training aid courses