Dylan Fletcher Email & Phone Number

Portland, OR, US

Portland, Oregon, United States

- Address customer inquiries and concerns with empathy. Provide adaptive solutions to overcome objections and provide follow up to confirm resolution including sales, returns/order discrepancies, and warranty issues.- Document detailed customer interactions in internal database. Follow through on trims request for repairs.- Actively increasing overall CSAT.

Beaverton, OR

- Led inventory management.- Prioritized roadmap in order to achieve product goals and metrics. Contributing to monthly sales between $50,000-$250,000.- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.- Maintained positive vendor relations to build strong partnerships.- Utilized our inventory.

Tacoma, Washington, United States

- Spent summers coaching, training, and mentoring 110 children from middle school to college athletes as a team in order to increase self-awareness, goal setting, and motivate them to reach their goals in their respective sports.- Provided daily goal setting for student athletes to maintain program objectives through mentorship by effectively communicating.

Woodburn. OR

- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates. Maintained.