Examination and adjudication of Long-Term Disability Claims. Use of several operating systems including, BAS, NaviLink, Word and Outlook.

Insurance expert specializing in Property, Casualty, and Life/Health

Routine analysis of accounts to assure their needs are met, issues are resolved, and opportunities are passed on to the Sales TeamAnalyzes client data to determine problem areas, red flag areas of improvement, and opportunities for increased service utilizationSupports the Marketing and Accounts Manager in maintaining all client relationshipsCreates meeting agendas, folders, and other collateral that supports the sales process and/or the client management modelKeeps detailed and consistent data regarding swag item inventoryManages/edits company website as needed Adapts to new software programs as we expand internal processes and proceduresIdentifies material appropriate for our target market to post across all social media platformsAnalyzes social media statistics and provide feedback via reportingProvides reports, data, collateral, and/or information, as needed, to support, Sales, Marketing, and Client Management effortsAssists in hands-on management of all Phia Group social media marketing / promotion efforts across all platforms, as directed by the Marketing and Accounts ManagerPerforms all other miscellaneous tasks as directed by the Marketing and Accounts Manager

Reporting to the Director of Communications & Government Relations, interviewed members of the Saint Joseph's College community about campus life and news, wrote and proofread stories for internal and external audiences, assisted with publishing assigned stories on social media and website, assembled e-newsletters for distribution to parents and alumni in Raiser's Edge Online Express, assisted with alumni events, and society page submissions.